Best Western Raphael Hotel Altona

The hotel is nice to me. the location was good to me as well. Breakfast was so awesome. But due to the system change there was some misunderstanding.

This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!

This is a good affordable hotel, I spent one nigth here alon. Be ware that it is a 2/3-star hotel. You get what you are paying for. Helpful staff, good but small room. Cleaning is good, bed is good. There is parking in the back if yoyu need this. It is close to Altona Bahnhof which was important for me. Here you have direct access to the S-bahn network. I did not try breakfast or any services provided by the hotel with the exception of WiFi.

The location is close to the Altona train station, which is very practical. However the hotel rooms are old and have no air conditioning. When I arrived to my room, it seemed like the windows had been closed for days, it was hot and air quality was bad. Opening the windows helped but the noise from the station is there, so I wouldn't recommend to noise and temperature sensitive guests.

I'm glad to have experienced the Rafael. Parts of it felt foreign to me, but it all worked out. First of all, the Rafael's location is superb. A short walk to the Altona Hbf connects visitors to anywhere in Hamburg or beyond. I picked this place because of a national holiday following a Sunday - most businesses were closed both days, but the train station's groceries and other stores were still open. Our room had a full-sized bed made of two twins pushed together, and there was sheets and blankets for each twin rather than a single, wider bed. There was a short step up to the bathroom, which caused a bit of cursing in the middle of the night. The room included a small fridge, which came in handy, but there were no ice facilities that I could find. A very nice little lounge area near the lobby had books, plenty of room to read them, and drinks for sale. Light noise through the closed window came from pedestrians on the sidewalk (lots of rolling luggage) as much as the huge trains coming and going. We slept well at night. Next time we're in Hamburg, I'll be looking to stay at the Rafael again.

Tiny rooms. Way overpriced for the size.

The property was great. My room was clean and spacious and the bathroom was wonderful!

There was nobody at the front desk when I wanted to check out at 5 in the morning.

This is a good hotel option for being close to a train station, which also has taxis when available. The hotel itself is good. My room pretty much looks like the first pictures room. There is no AC but the windows open (no bugs!) and there is a fan in the closet. The bathroom is roomy but the shower is small. For Americans- there are no wash clothes- typical so I brought one of those spongellé things w me. The bathroom has a soap dispenser by the sink and a shampoo dispenser in the shower. The room had a bottle of water in it along w some cookies/small treats. The elevator/lift goes to the third level so if you are on the 4th level, be prepared to take the stairs from 3. Breakfast is nice and the coffee is hot and plentiful! The black out curtains, double layer, are amazing. My room is on the sun rise side and I never knew what time it was in the morning. I kept the curtains closed to keep the sun/heat out for a few hours. I can’t hear anything in the hallways or other rooms and the hotel is sold out.