Fairfield Inn & Suites Gainesville

The staff was great. Room nice and clean and bright. Beds were fine Would give 5 stars....until breakfast It really pretty awful, not everyone wants only health food. No bacon, eggs,sausage bread for toast. We thought we had found the perfect place to stay, however we will now look elsewhere. Really a disappointment.

I only stayed here because everything else was sold out and it was an unfortunate experience. The front desk staff are lacking in knowledge and aren’t very friendly. The room smelled bad, the bathroom floor is covered in mold and the toilet seat is coming apart and covered in stains. I’d give this one a hard pass unless you’re really stuck. The Hilton across the road is probably a better bet. I usually stay at Marriotts but I’ll try the Hilton if I need to come back here.

I gave this hotel 4 stars because of a few things. The first was the noise level, I could hear every footstep of the guests upstairs and in the hallway. There was a group of guests that came in well after midnight and had a 20 min conversation in the hallway about the day as they were standing at their room doors before going in. This was about two separate rooms but with my room in between and across the hall. I checked in with my reservation for 5 people just in case my family joined. Front desk clerk was new had issue adding Marriott number and I waited for other employee. When morning came breakfast was great but I was grabbing and going and asked for a bottle of water (the one they give when you check in i thought maybe it was in room but it was not. The front desk tried to charge me $3. I explained that I did not get one when I checked in and thought it was in the room. After checking my status they gave me one. It was a water bottle I wasn’t asking for a cold one from the cooler. There are several restaurants within walking & driving distance including longhorn (10%off with room key), Red lobster, a Mexican restaurant and several others down the road.

You know when you arrive and the welcome is not welcoming it’s a 50/50 chance of a good experience. Lobby was ok hallway carpet was new and nice, then we open our room and it’s the kind you don’t want to sit anywhere or take shoes off. The bathroom was clean, only reason we stayed.

We are Marriott rewards members and have never had a problem with a Marriott property until we stayed in this Marriott. We were on the 4th floor and at 5:15 AM we were awakened by a rooster that crowed every 16 seconds. Trust me, it was loud-I sleep with ear plugs and it awakened me. When I mentioned it to the staff upon check out-they said they had had other patrons complain. I was shocked that they had not resolved this problem through the city/county. For many travelers a good night’s sleep is so important

Clean hotel, comfortable beds, decent breakfast. Very convenient location. Easy drive over to Dahlonega and Helen. This was our 5th time to stay here in past 10 years and we have always been pleased worth our stay. A/C worked very well in our room.