817-359 Sengokuhara, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0631, JapanXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
9.2/10
Tuyệt Vời
44 đánh giá
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Đánh giá đã xác thực
Vị trí9.3
Trang thiết bị9.2
Dịch vụ9.1
Vệ sinh9.3
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Tất cả đánh giá(44)
Đánh giá tích cực(20)
Đánh giá có ảnh/video(7)
Phòng tuyệt vời(5)
Đánh giá tiêu cực(3)
Jonathan Shum
Phòng Suite Kiểu Nhật Tây có Bồn tắm ngoài trời RB2
Lưu trú vào thg 12, 2023
Vợ chồng
5 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 27 thg 1, 2024
really great onsen hotel. very modern. food and service are great. very enjoyable and comfortable stay. it focuses on using art as form of relaxation.
Dịch
Jingwei
Phòng Suite Kiểu Nhật Tây có Bồn tắm ngoài trời RB2
Lưu trú vào thg 12, 2023
Gia đình
5 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 27 thg 1, 2024
Very relaxing place. Good for unwind. Good and huge room with private onsen. Only the public onsen facilities is a bit outdated.
Dịch
Li Jun Winnie
Phòng Suite Kiểu Nhật Tây có Bồn tắm ngoài trời RB2
Lưu trú vào thg 5, 2023
Vợ chồng
16 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 13 thg 6, 2023
Love love love my stay here. The service is just personal and the place provides much privacy and tranquility from the hustle and bustle if you come from the cities. When we arrived, the staff came over to our car to welcome us and help us with our bag. The check in was smooth and we were briefed on the breakfast and dinner timings and what we could do on-site. The room is huge and we were treated with great view every morning. The meals were great too. I can’t wait to return to this hotel, perhaps in the winter.
Dịch
6/7
Tài Khoản Khách
Phòng Suite Kiểu Nhật Tây có Bồn tắm ngoài trời RB2
A truly memorable short stay n Hakone. A great location for jumping on a bus on the Hakone loop… 15 / 20 mins (inc the walk from the hotel) and you are at the terminus for the Rope way and the Pirate boat trip across the lake. The accommodation (with just 16 rooms) just oozes quality and tranquility with every room having its own private balcony with hot bath to soak in. Beds, whilst traditional, are so comfy! Now… for the main event! The food…. OMG what a truly amazing experience… breakfast and dinner… and whilst super quality and beautifully (and privately) served in your own booth have a total quantity to blow even the biggest eaters! Wonderful service and to close… I’m not sure where a couple of the ridiculous reviews have come from but they are obviously either an error or are trying it on…. Try for yourself - you won’t be disappointed. Huge thank you to the staff for such a wonderful experience this week.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
8.0/10
Rất Tốt
Đăng tải vào 29 thg 10, 2024
Beautiful room and facilities, the mealtimes are made very special by the attentive staff and the food is good. The meals are incredibly generous in size! We found staff to be friendly and most spoke a good level of conversational English which was really helpful. The room and onsen was spotless and the beds really comfortable. We found it easy to get around Hakone via the local bus and other modes of transport. The staff provided us with a timetable and directions to the correct stop If you have mobility issues the short walk to the bus stop is steep. My only criticism is that we were offered a taxi but then told there are no taxis and to get the bus to the station - fine by us but if we had a lot of luggage I think that would have been pretty stressful. Overall a great stay and I would definitely stay again!
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
10.0/10
Nổi Bật
Đăng tải vào 18 thg 10, 2024
Amazing room and hotel. Very close to the bus stop that allows for easy access to the Hakone free pass route (15 minutes away to the ropeway). Meals were delicious (and massive!) and the staff went out their way to make us comfortable. The hot bath on the terrace was very relaxing but you also get the access to the main onsen with it's three baths. Well worth the trip!
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2024
Gia đình
2.0/10
Đăng tải vào 4 thg 6, 2024
This is the worst hotel in Japan! The staff is terrible and don’t refund you . Rooms is dirty bugs flying everywhere nasty dinner options and are not able to refund. The room smells like urine and the bed looked like someone slept on it! I don’t like the stay here !!!! I want to get refunded and they couldn’t will dispute but trust me stay at the Hyatt don’t stay here
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 8 thg 5, 2024
A great stay here at Kai Sengokuhara. Unfortunately it was cut short due to confusion between our agents and the hotel. That being said, the hotel were very friendly about it and apologetic. They moved us to their sister hotel Kai Hakone for our 2nd night. The staff, despite the lack of English did everything they could to make it up to us and I have to praise them for that! The hotel itself is stunning, the room was beautiful with incredible views and a lovely in room onsen. The communal onsen is nice, however not the best I’ve been to in Japan! I think we were unprepared for the food. It’s a very Japanese hotel, whereby what you eat is fully Japanese in a small personal booth which is very bizzare. A great experience, but I wouldn’t say it’s the best meal I’ve ever had! A great stay nonetheless. Wish it could’ve been the full 2 nights!