Tài Khoản Khách
11 tháng hai, 2024
It is a very old property. Renovation is over due. Room and bath room walls are stained. Closet seat was evidently dirty but yet "Sanitised' tag was placed on it. Who ever did that job is a very insincere and irresponsible person, not fit for the job. There was hairs in the bed linen, easily visible when we put aside the blanket. It was clearly used linen. We didn't have patience to complain about it as we had checked in at about 11.30 PM, after a tiring 5 hours train journey. As frequent experienced travellers, we always carry couple of thin sheets to use in such situations, knowing that even in premium hotels, they don't always change bed sheets. In this case, there were few long hairs right in the middle which no one can't miss, but the person who made the bed even didn't care to hide it or remove it. This shows how low the morale of the staff is which reflects the overall standard of this hotel. Bath room is small, however, the living room is spacious with plenty of storage space. Furniture looks rich. Restaurant staff is courteous. Buffett breakfast had good spread. This can be a desirable property if it is renovated and the staff is given good training in hygiene and hospitality.
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