Các đánh giá The White House Hotel

Phản Hồi Từ Khách Sạn: Dear Guest: Thank you very much for choosing Guilin Bai Gongguan Hotel. Your positive feedback is of great significance to us. The hotel is exquisitely decorated and full of historical charm. Our service team is always committed to creating a home-like accommodation experience for our guests. We will continue to innovate and bring you more wonderful experiences.

Phản Hồi Từ Khách Sạn: Thank you so much for taking the time to share your wonderful experience at the White Mansion Hotel in Guilin. We are thrilled to hear that your stay was memorable and that you found our hotel unique and full of rich history.Your kind words about the hotel's classic interior and comfortable bedding mean a great deal to us. We strive to create a warm and inviting atmosphere that reflects the hotel's heritage while ensuring modern comfort for our guests. It's heartening to know that you had a great bedtime experience.We are delighted that you enjoyed the hotel's scenic location and the fabulous views. Being within walking distance to most landmarks and offering a private dock for boat tours truly enhances the guest experience. The night boat tour of the Four Lakes and the dance performance on Mulong Lake are highlights that we are proud to offer, and we are glad you found them unique and enjoyable.The positive feedback about our hotel's café and the excellent coffee from our skilled baristas is also greatly appreciated. We aim to provide a consistent level of quality and service in all areas of the hotel, and it's rewarding to hear that your experience met and exceeded your expectations.Thank you again for choosing the White Mansion Hotel for your stay. Your satisfaction and enjoyment are our top priorities, and we are committed to maintaining the high standards you experienced. We hope to have the pleasure of welcoming you back in the future.

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your experience with us and for your kind words regarding our hotel's location and staff, particularly Yuhan, who we are glad was able to assist you during your stay.We are delighted to hear that you enjoyed the spaciousness of our rooms and the friendliness of our team. It is also wonderful to know that Yuhan could provide you with useful directions to local attractions such as the Sun and Moon Twin Towers and Elephant Trunk Hill, both of which are indeed within easy walking distance from our hotel.Thank you once again for your recommendation and for choosing our hotel for your visit to Guilin. We look forward to welcoming you back in the future.

Phản Hồi Từ Khách Sạn: 尊敬的客人：感謝您對桂林白公館酒店好評。我們堅信，唯有將傳統文化與現代化的元素融合，才能創造出獨特而有吸引力的住宿體驗。我們將繼續持酒店的文化特色，更加用心的去呵護和發揚酒店的特色，為您提供一個與眾不同的住宿體驗，為每一位客人提供貼心的服務。

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your glowing review of The White House Hotel! We are delighted to hear that you enjoyed your stay with us and found our location both historic and tranquil. Our team takes great pride in providing guests with spacious accommodations, thoughtfully selected furnishings, and exceptional customer service.We are thrilled that you appreciated the unique blend of history and modern comfort we strive to offer. Your kind words about our attention to detail and commitment to guest satisfaction mean a great deal to us.We look forward to welcoming you back to The White House Hotel in the future and hope to continue providing you with memorable experiences.If there is anything else we can assist you with, please do not hesitate to let us know. Wishing you all the best!

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback regarding your stay at our hotel. We apologize for any shortcomings that may have made your experience feel outdated. We are committed to improving our services and ensuring that our guests have a comfortable and enjoyable stay.To address your concerns, we will be implementing several improvements:Facility Updates: We are planning renovations to refresh our rooms and common areas, bringing them up to modern standards.Staff Training: Our team will undergo additional training to enhance our service levels and ensure that every guest feels valued and well taken care of.Guest Feedback: We value your input and encourage all guests to share their experiences with us. This helps us identify areas for improvement and make necessary adjustments.We hope these changes will elevate your next stay with us. If you have any specific suggestions or would like to discuss your experience further, please don't hesitate to contact us.

Phản Hồi Từ Khách Sạn: Dear guest: Thank you for your recognition and praise of Guilin White Mansion Hotel. Our hotel is not only to provide accommodation services, but also to use the historical and cultural atmosphere to bring guests a deeper feeling and experience. We will use the classic design of the Republic of China period to create your unique memories. We look forward to your stay again and we will provide you with more cultural experiences and services

Phản Hồi Từ Khách Sạn: 非常感謝您的詳細反饋，非常抱歉地毯的衞生狀況沒有達到您的期望。我們已經將此事反饋給清潔部門，並會立即進行整改，加強對地毯的清潔和維護，確保每一位客人都能享受到乾淨、整潔的住宿環境。很高興得知您對我們的設施感到滿意。我們一直致力於為客人提供完善、便捷的設施，以提升您的入住體驗。同時，我們非常感謝您對我們私人館藏博物館的認可，這是我們精心打造的特色之一，旨在讓客人感受到晚清民國李白時期的歷史風貌。感謝您對我們環境的認可。我們一直致力於營造優美、舒適的環境，讓每一位客人都能在這裏感受到寧靜與愜意。如果您對拍照有任何需求或建議，歡迎隨時與我們聯繫，我們會盡力為您提供幫助。非常感謝您的肯定。我們一直致力於為客人提供周到、真誠的服務，讓每一位客人都能感受到家的温暖。我們會繼續加強員工的培訓和管理，提升服務質量，確保每一位客人都能享受到優質的服務體驗。再次感謝您的寶貴反饋和認可。我們會繼續努力，不斷提升和完善我們的服務品質，期待您下次光臨！如有任何問題或需要幫助，請隨時聯繫我們。

Phản Hồi Từ Khách Sạn: 非常感謝您對我們酒店的讚美與認可！聽到您的住宿體驗如此愉快，我們感到無比榮幸和開心。能夠為您提供一個既舒適又具有歷史文化韻味的休憩之所，正是我們所追求的目標。緊挨着美麗的榕湖，確實為我們的酒店增添了幾分靜謐與雅緻，能讓您在忙碌之餘享受到一份難得的寧靜與放鬆。很高興得知您和您的家人喜歡我們的大床房，寬敞的空間能讓每一位成員都感受到家的温馨與舒適。前台小哥哥的熱情服務也是我們酒店文化的一部分，我們始終致力於為每一位賓客提供最貼心、最周到的幫助。聽到他主動為您推行李，我們感到十分欣慰，這正是我們團隊精神的體現。雖然您因為時間緊張未能多住幾晚，但我們相信，這次美好的體驗一定會成為您心中難忘的回憶。未來若有機會再來桂林，我們期待您能再次選擇我們酒店，讓我們有更多的時間為您服務，讓您充分感受桂林的韻味與我們的獨特魅力。再次感謝您的寶貴意見與支持，祝您旅途愉快，期待再次與您相遇！

Phản Hồi Từ Khách Sạn: 非常感謝您的詳細分享和高度評價，您的滿意就是我們最大的榮幸和動力！得知您在民國風情濃郁的酒店中享受到了如此美好的入住體驗，我們深感欣慰。前台服務員小夥子得知您帶娃出行後主動升級房間到園景套房，這確實是我們的服務宗旨之一——為每一位客人提供貼心、周到的服務。您的肯定不僅是對他個人的鼓勵，更是對我們整個服務團隊的肯定。酒店的位置得天獨厚，緊鄰榕湖和桂林賓館，讓您在享受民國風情的同時，也能領略到桂林的自然美景。我們非常自豪能夠為您提供這樣一個集歷史、文化、美景於一體的住宿環境。再次感謝您的推薦和肯定，我們會繼續努力提升服務質量，為每一位客人提供更加舒適、愉快的入住體驗。希望您在未來的旅行中，依然能選擇我們，再次感受我們的熱情和用心。祝您旅途愉快，萬事如意！

Phản Hồi Từ Khách Sạn: 非常感謝您對我們酒店的詳細評價，您的滿意是我們最大的動力！很高興得知酒店的位置給您帶來了極大的便利，無論是前往日月雙塔、兩江四湖遊船、象鼻山公園，還是東西巷、正陽街，都能輕鬆步行到達。這正是我們選址的初衷，希望每一位賓客都能在這裏享受到便捷與舒適。房間的民國風情設計是我們的一大特色，很高興能夠讓您感受到這份獨特的歷史韻味。大空間、齊全的設施，以及厚實的窗簾和絕佳的遮光效果，都是為了讓您的住宿體驗更加完美。地毯的鋪設不僅提升了房間的舒適度，還為您的行走和休息提供了更多的安靜與安心。再次感謝您的肯定與支持！我們期待在未來的日子裏，能夠繼續為您提供更加優質的服務和體驗。如有任何建議或需求，請隨時告知我們，我們將竭誠為您服務！

Phản Hồi Từ Khách Sạn: 感謝您對我們酒店的評價，我們很榮幸能夠為您服務，並讓您度過了美好的時光。我們會繼續努力，讓您的下一次入住更加愉悦。

Phản Hồi Từ Khách Sạn: 尊敬的客人，非常感謝您抽出寶貴的時間向我們反饋您的住宿體驗。我們對您所遇到的問題深表歉意，並深感遺憾未能滿足您的期望。我們酒店是位於國家AAAAA景區核心--兩江四湖景區，酒店三面臨水，地處市中心一級地段。1.關於您提到的馬桶堵塞問題，經過我們的調查，瞭解到馬桶堵塞是由於大量紙巾被丟入馬桶所致。我們理解在日常生活中，紙巾的使用是不可避免的，但為了確保馬桶的正常使用和避免不必要的堵塞，我們懇請每位客人在使用衞生間時，將紙巾等不易溶解的物品丟入垃圾桶內，而非馬桶中。在您入住期間我們已安排專業維修人員對您房間的馬桶進行了緊急疏通，確保您能夠正常使用。同時我們將在客房內顯眼位置張貼更加明確的提示，提醒客人正確使用衞生間設施，避免類似問題再次發生。也會加強對客房服務員的培訓，確保他們在日常清潔和檢查過程中，能夠及時發現並處理潛在的堵塞風險。我們深知，每一位客人的滿意是我們最大的追求。因此，我們懇請您在未來的住宿過程中，能夠遵守酒店的相關規定，共同維護一個舒適、整潔的住宿環境。2.純羊毛地毯因其奢華感和舒適度而備受青睞，但我們也意識到，由於其材質特性，清潔和維護起來確實需要更加細緻和專業的處理。對於您反饋的地毯臟污問題，我們進行了內部調查，並認識到在清潔保養方面存在的不足。我們已安排專業清潔團隊對您房間內的純羊毛地毯進行了深度清潔，確保地毯恢復原有的乾淨和整潔。加強對客房內純羊毛地毯的日常清潔和保養工作，制定更加嚴格的清潔計劃和標準，確保地毯始終保持最佳狀態。3.我們對您在住宿期間遇到的電話線被剪斷的問題深感歉意，這明顯影響了您的通訊需求，對此我們表示最誠摯的歉意。電話線是客人與外界保持聯繫的重要通道，我們深知其重要性。對於您反饋的電話線被剪斷問題，我們立即進行了內部調查，並確認了這一情況。我們認識到，這可能是由於某些不可預見的原因導致的意外損壞，但我們承認在設施維護和安全檢查方面存在疏漏。我們將加強對客房內所有設施的日常檢查和維護工作，確保所有設施始終處於良好狀態，避免類似問題再次發生。4.關於您提到的安全問題，我們酒店一直將客人的安全放在首位，因此設立了24小時的安保團隊，確保酒店內外的安全。對於外賣員的進入，我們有一套嚴格的管理流程：所有外賣員在到達酒店後，都會被要求在前台進行身份登記和詢問。這一步驟旨在確認外賣員的身份和配送訊息的準確性，以確保衹有合法的配送人員能夠進入酒店。酒店公共區域均設有全方位的監控攝像頭，確保任何時間、任何地點的安全情況都能被實時監控和記錄。我們理解您對於酒店安全的擔憂，但請放心，我們始終致力於為您提供一個安全、舒適的住宿環境。針對您此次的疑慮，我們已經加強了對外賣員進入酒店的管理流程的培訓，確保所有員工都能嚴格遵守相關規定。5.我們非常高興地邀請您體驗更高級的房型，這是我們對忠實客人的一種特別回饋。我們相信，這次升級將為您的住宿增添更多的舒適和愉悦。我們非常珍視每一位客人的反饋，特別是那些對我們服務表示認可和滿意的客人。因此，我們理解這一政策可能給您帶來一些疑問或擔憂，但我們想強調的是，這一切都是在雙方自願和相互尊重的基礎上進行的。我們非常珍視與您的每一次交流，也願意傾聽您的任何意見和建議。最後我們也非常歡迎您在方便時再次光臨桂林市白公館酒店，讓我們有機會用實際行動彌補您此次的不便，並展示我們改進後的服務。我們承諾，您將看到一個全新的、更加優秀的桂林市白公館酒店。

Phản Hồi Từ Khách Sạn: 尊敬的貴賓:您好，酒店全體同仁衷心感謝您的高度評價，我們在提供高端享受的同時，也更注重客人的入住體驗。白公館是一家將現代化生活與民國風情完美融合的商旅度假高端酒店，店內珍藏了大量民國時期古董傢俬和海外少見的古董，同時也是白崇禧先生故居一部，藏身於國家AAAA景區核心——-榕湖之畔，酒店三面臨水，地處桂林市中心繁華地段。白公館將持續為住客提供優質的服務！