Các đánh giá Helvetia&Bristol Firenze – Starhotels Collezione

Phản Hồi Từ Khách Sạn: Dear Philip,Thank you for your wonderful review! We are thrilled to hear that you had such a memorable stay with us. It’s fantastic to know that you enjoyed the attention to detail in our rooms, the service from Cosimo and our doorman, as well as our central location. We truly appreciate your kind words and are delighted that we were able to make your visit to Italy so special. We look forward to welcoming you back on your next trip!Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Dominic,Thank you for your lovely review! We’re thrilled to hear that you enjoyed our hotel and its prime location. Your feedback is truly appreciated.We look forward to welcoming you back soon!Best regards,Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear D273146,Thank you for your review. We are sorry to read we did not match your expectations on the room size and view. However we are very happy that you enjoyed the location and the service.We look forward to welcoming you back soon again.Best regardsThe Helvetia & Bristol Team

Phản Hồi Từ Khách Sạn: Dear Sunsunjinjin,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the Rococo-style suite and found it both beautiful and clean. It's fantastic that our location added to your experience, especially with the delightful Iginio Massari dessert shop nearby. We're honored to be your favorite hotel in Florence and look forward to welcoming you back on your future visits!Guest Relations Team

Phản Hồi Từ Khách Sạn: Gentile MARIO NICOLA Viggiani,La ringraziamo sinceramente per la Sua recensione così positiva. È un vero piacere sapere che il nostro hotel è diventato il Suo preferito a Firenze. Sarà un onore accoglierLa nuovamente in futuro. Guest Relations Team

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing to stay with us during your trip to Italy and for taking the time to share your feedback. Ensuring cleanliness and comfort for our guests is a top priority, and we are glad that you appreciated the twice-daily room cleaning and towel changes during your three-night stay. We aim to provide a seamless experience for our guests, including refreshing the bedding nightly.We regret that the breakfast did not fully meet your expectations. Your feedback is invaluable to us as we continuously strive to enhance our services and offerings.Thank you once again for your detailed feedback, and we hope to have the pleasure of welcoming you back in the future.Warm regards,H&B Team

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel.We take great pride in our convenient location and meticulously designed accommodations, striving to provide our guests with a unique hotel-museum experience. It's wonderful to know that our attention to detail did not go unnoticed.We are especially delighted that you found our breakfast venue to be amazing. Our team works hard to ensure that each aspect of our guests' stay exceeds expectations, and we are pleased to hear that we succeeded in providing you with a memorable breakfast experience.Your kind words mean a lot to us, and we truly appreciate your recommendation. Warm regards,H&B Team

Phản Hồi Từ Khách Sạn: Dear guzheng2,Thank you for your positive feedback regarding our location and service. We're pleased to hear that you enjoyed these aspects of your stay. We also appreciate your comment about the size of the bathroom, and we'll take it into consideration as we continually strive to improve our guest experience.We hope to welcome you back soon and provide an even better experience.Best regards, Guest Relations Team