Suegda
ngày 29 tháng 8 năm 2024
The stay here was pleasant, day receptionists Poppy & Christian are great and there was no request large or small that they didn't handle with absolute professionalism and friendliness. Always greeted everyone warmly, no matter how many times they saw our faces! Joanne in the Beefeater was great too. Excellent customer service. We had a very large group and often stayed in the evening enjoying the bar and one evening we missed the kitchen and they allowed us to order in and eat at the tables. They were very accommodating. The breakfast is all you can eat buffet and worth the money. You can pay as you go, which was good. The rooms were as expected for such a hotel, however there was a lingering smell in the bathroom and hallway. You have to request room service, and when I did it was medicore. They kind of made the bed, didn't clean any surfaces or remove used cups and glasses. The staff were pleasant though.
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