Các đánh giá Hanting Hotel (Guangzhou Sanyuanli Metro Station)

As a green card holder of China, permanent residence card issued by the China, check in was some what simple at the start. It then became extremely complicated when I started to receive phones calls while out on business - for a copy of my green card ( Chinese residency card ) it was extremely unpleasant, unprofessional and uncomfortable. I can appreciate that they probably don’t come across many people with this card but the level of indirect racism was just unpleasant. The whole purpose of a card being issued to foreigners to the contribution is a reward from China. This hotel made me feel like we were worthless, I will be sure to be taken this up further. We are supposed to be treated some what equal regardless of one nationality ( As I’m a British national with a permanent resident card in China ) 2nd issue I had with this hotel was that a young man at the front desk was very aggressive to another woman ( local Chinese woman ) then began to become aggressive to me, I was at the time only asking about extending my night to another day at the time. He was so aggressive, unpleasant and unprofessional- it made me feel very uncomfortable. This type of young man should never be working in hospitality. The purpose of any hotel is to represent the brand and provide a warm welcome to everyone, regardless of their nationality. This location is a place whereby nationalities from all over the world visit and I suggest all the staff need to be retrained ( apart from one lady, dressed in pink - she was very professional, understanding and considerate) she definitely needs to be located in a hotel where service is at the most important. She was very good at her job, Head-office staff really need to reward a person like her. She went out of her way to provide a free basket of fruit to apologize for the inconvenience caused to me. Thank you . 3rd problem - my room had ladies hair on the towels on the wall of the bathroom - it was dreadful- I just can’t imagine. Other than all my problems with this hotel, the location is very good because it’s near the subway near the leather markets / food shops nearby so it’s very convenient. I suggest head office that you really need to look at the issues at this hotel and promote the lady wearing a pink suit. Just also to note the other staff members at the front desk need further training as they also weren’t good. It’s unfortunate as the world is witnessing poor customer service and this is a big representation to the country as it’s the 1st experience people will note when they stay at this hotel.

It was okay,a great hotel I was looking for a place i would be comfortable for 2 days and it was okay

Hotel staff and service are fairly good. It would be better if the hotel's rent is a little higher, a little lower. Everything else is fine.

離三元里地鐵站比較近，但是拖着箱子不太好走，要經過一個立交橋，需要繞一下。房間還算寬，是獨立壁掛空調，房間設施和裝修有點舊，衞生間寬，對我有點潔癖的來説整體欠佳。好在床品還衞生。附近有個商場在三樓的祿運茶居吃吃早茶，相當推薦，走路去也很近。

房間非常棒，衞生超級好，絕對不是水軍，00後絕對不會騙人，放心住，交通也很方便，服務態度也超級好，最棒的是還有機器人可以把外賣送到房間門口，太讚了

地理位置非常好，交通便利，酒店設施齊全，乾淨衞生。服務十分熱情周到，有小水果，雙皮奶，紅棗茶……還可以延遲退房😄下次來廣州還要住這裏😁

來看演唱會了，火車比較晚，定了鐘點房洗個澡洗衣服，漢庭一如既往的好，沒讓我失望，房間很不錯，乾淨整潔，服務也很好

房間乾淨整潔，十分安靜；位置很好，去市裡、機場和白雲國際會議中心都很方便。早餐很豐盛，健康。前台服務態度超級好，提供各種幫助：叫醒，提醒，叫車，寄存。總體體驗十分不錯，性價比高

服務真的特別好 前台給我們推薦了很多好吃的，酒店早餐也很棒👍🏻滿意

房間乾淨整潔，空間還蠻大，裝修看起來還挺新的，前台小姐姐服務都很熱情，紙巾不夠用還有機器人給送上來，很智能，滿意

來開會，離地鐵站非常近，很方便，周邊有地道廣州餐廳。前台服務態度很好，外賣也有機器人送餐。房間乾淨整潔，夜晚安靜。入住體驗好，下次還準備訂這裏。

過來出差，房間還不錯。一開始擔心靠立交橋會很吵，前台幫忙開了裏面的房間，很安靜，讓忙碌出差的我睡得很香。前台小哥哥小姐姐服務態度都很棒。雖然是裝修比較久的酒店了，但設施還不不錯。下次出差繼續定這裏了，下次見。

酒店最大的優勢就是位置好，距離三元里地鐵站二百多米，附近還有一個酒樓，可以每天早上七點半到十一點喝早茶。酒店旁邊就是高架橋，噪音很大，雖然有四層玻璃的窗户也擋不住車流的噪聲。

廣州火車站附近很舒服的酒店，衞生不錯，睡得安心，地鐵口出行方便，附近榮華酒樓早茶好評！感謝前台小姐姐幫忙升房！