New Century Hotel

This hotel doesn't deserves to be listed on any website as it's more of a scam than a legitimate business. The hotel advertises that it has a Pool, in reality its not operational. The hotel advertises that it has a Gym, in reality it's not operational. The hotel advertses on multiple websites including Trip.com that it has a WESTERN restaurant, in reality it's not operational. The building is in dilapidated condition with water leaking from multiple places. The fridge was stinking ans extremely dirty. Our one room ac did not go below 26 degree throughout our stay and other did not go below 34 degree Celsius. Bad product and maintainance is one thing but more than that the attitude and approach of the hotel's management towards customers is appalling at best. We were denied more than 2 water bottles even on insisting that we would be happy to pay for it. We booked multiple rooms and our friend was put in a room next to a room of which entire floor was taken off. We checked out a day earlier as it was all very unbearable no matter how hard we tried to adjust. Even with so many reported issue that hotel did not had the courtsey to even offereing an apology. Here we would like to also mention that Trip.com has no leverage or say on hotels whatsoever in resolving any issue regarding refund. We were insulted further by being offered buy a refund of CYN 50 for all the trouble they made us go through. We had awesome expereinces in all the hotels and places in China except this unfortunate place. Very bad service and cheat attitude of the hotels management. They only care about their payment and not customer expereince. No wonder there ratings are so low across all the booking platforms.

Tv not working, no hot water for shower, reception promised to send staff to help but didn't show up at all... service was not up to standard, the only good were... the bed was comfort n the overall area was quite...

Old style hotel, but very convenience

The building is consider old. The breakfast is a bit too boring. The room and bedsheet still consider clean I think the toilet need more lighting because it looks a bit dark.

Old Hotel but convenience.

OK,not bad

地處花都區老城中心，交通方便。往南步行10分鐘到秀全公園，往北10分鐘超市，東邊有銀行，周邊去哪都不遠。地鐵站就在酒店的廣場上，去廣州北站就一站地。花果山公園/花都體育場，人民廣場，馬鞍山公園分別是1站，2站，3站，去市裡也很方便，約一小時，這距離在北京就不算遠了。

這家酒店就在9號線花城路站C或D出口，周邊吃飯方便，酒店早餐也不錯，蔬菜和粥好吃，客房面積大，很舒適！

酒店設施跟招待所一樣，八十年代的配置。 13年離開花都，出差經過很詫異的一次體驗。 設施：差評 衞生：過得去 環境：地理位置優越 服務：過得去