LN Garden Hotel Guangzhou

有史以來入住等待時間最久的一家酒店，大堂人員嘈雜，亂哄哄的，體驗極差，前台服務人員一點不急，在那裡慢吞吞的。客房裝修老舊，堪比快捷酒店。水龍頭設計不合理，一打開水濺的枱面上一塌糊塗。淋浴和馬桶共用一扇門，關上淋浴，用馬桶的就沒有門了，敞開着上廁所。奇葩省錢裝修。淋浴間瓷磚破損，茶几磨損嚴重，還在堅持給客人使用。完全與五星不搭。這個酒店真是金玉其外……。

the place is old, and the check-in takes in line more than 15 minutes, at the beginning I was the only person in line. The cleaning is not good, a lot of mold in the shower. I was on floor 21st and very noisy for external construction. So I can not sleep well.

Our order has 2 breakfast everyday but the hotel record only shows 1. We have to show the trip.com confirmation (luckily husband has printed it out, we can't find it again from the order) and they checked that their record is wrong. Billy at the reception doesn't smile and I think he should ask me to add 1 more breakfast (because there is discount to add in advance) but he didn't do so and make me spent half hour to prove I should have 2 breakfast in the next morning. The manager Yannes has apologized and let us have breakfast in the VIP lounge (also free for tea time and happy hour). The food is only average. The waitress asked me if the food okay, I said the bread of the egg benedict is too soft. Then she answered usually people dont' eat the bread. Do you think her answer is so strange? The hotel is grand, the garden and pond is beautiful, room is cozy but you can hear the noise in the next room. The cleaning lady has good smile and polite. Very close to the MTR station and the restaurant Dim Dou Duck.

hotel shows massage center in amenities, upon arrival they said sorry there’s not, so why we choose this hotel and paid more?

Old furnitures and room not that clean and also there is a demolition and excavation work around the hotel causing inconvenience

Rotten furnitures, if this is a Marriott property, it will only be CNY600 per night

We are very pleased that their better services on upgrading our room 😀 Also their clean amd tidy up room services is always the best points. This time we are family trip spent two days at the same hotel with two different kind of rooms that can taste their boths of the excellent services. Especially they teach me how to using their coffee machines. So I can tasting the coffee when me wake up. And the bathing area is satisfying my desire one bath tub and one shower bath. Hopefully we can coming here again and got a relaxing vaccination. Thank you once again of the Garden Hotel Services.

The hotel is amazing

Very wonderful hotel, close to foreign restaurants, and has very good service