Delta Hotels Green Bay

Horrible maintenance and customer service. I checked into my room garbage has a sponge empty tube of caulking, a used glove, a monster, and our roll of toilet paper was left in the counter covered with….something. We didn’t complain at this point we actually own a hotel and understand that frequently maintenance doesn’t clean up after themselves. Then after fully unpacking we went to shower to find the water not working at all. We called down to the desk to ask for maintenance to fix it and were told they don’t have maintenance on. Again fine we will just shower in another room for the night and it can get fixed tomorrow. I was told by two desk clerks that no they can’t do that. I could move rooms or I could shower IN THE POOL AREA. Excuse me. Absolutely not I am not paying for a room to shower in the pool area because you don’t have maintenance on and won’t provide any customer service whatsoever. We checked out and left. I am shocked at how awful that hotel was- problems happen but the customer service was some of the worst I have ever seen. Again I have worked in hotels for over 39 years at this point. I am well aware of how issues can and should be handled, with a focus on customer service and accommodating the customer.

love the smell when you walk in the door. housekeeping was nice. didnt like the height of toilet . there was no microwave. didnt like the window locks ( didnt fell safe because our room was on the first floor to the back of hotel)no breakfast included(the other hotels we looked at had that option) our room did not have a walk in shower like it showed in pictures.we will probably not stay here again.

Our flight was delayed and they let us check back in to rest until our flight left.

Toilet didn’t work and the bartender was really bad. Marriott price but absolutely not a Marriott!

Nice modern hotel with a fun pool. Pool was very crowded, but still enjoyable.

Check-in was terrible. I had to go to three computers (one was down, and the second girl did not know her password, so I was sent back to one). The morning I was without power in 514- I called the front desk, but she said engineering wasn't there. I had to shower in the dark. Nobody fixed the power.

It was loud. First the noise from the pool area and when the pool finally closed someone bounced a ball in the room above us for what seemed like hours.

It took a while for my shower to get hot but when it did, it stayed hot! I had a comfortable stay with my daughter.

Very nice comfortable rooms. No complaints here. Everything went well@