Tài Khoản Khách
25 tháng chín, 2022
* Two hosts - young married couple. The woman was lovely - very kind, and helpful. The man, who claimed the caves were a family business - was nice and friendly one minute and within moments would make a 180 degree shift, and it was beyond disturbing. If he thought he would gain sales from us, he was friendly and affable, when we had to speak about an issue, he was rude and cold. Very Jekyll and Hyde. * Upon checkin, we were given a major sales pitch, that took appx 15 minutes. According to the male host, there was only 2 spots available in the upcoming 4 days for one of the countless hot air balloons in cappadocia - so we should book that so we don’t miss out. Really?! * Our room, upon entering, smelled musty and moldy beyond what is expected of a room built into a cave. The bathroom was the major source of issue and the stench was overwhelming, to the point that we did not feel safe even turning the water on. We immediately opened windows to air it out but this didn’t help, even a few hours later. * Directly under the balcony was an open pipe. Unsure for what, but there were distinct smells of sewage. The smell of sewage was present throughout the whole property as you walked around, not just by our room. * The bathroom had no toilet paper, we had to request it ourselves. A few lightbulbs were out making the room even darker. Wifi did not connect - understandable as it is a cave. * Spoke to hosts - they said they would get someone to come the next morning (it was late) - they had no other rooms to switch us to, but the smell (mold and sewage) was so horrific and we felt it was unhealthy to breathe in - we left. * side note - new hotel was also a cave. It did not have the must/mold smell (which the previous host stated was normal because of how the cave walls absorb water), and wifi worked amazing in the new cave room, too. *do yourselves a favor, book elsewhere.
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