This hotel really fell short of our expectations, based on the pictures and other online reviews. It doesn't have a lobby or front desk staffed round the clock. When we arrived in our room, there was strong, lingering smell of some kind of cleaner like bleach that gave us a headache and we couldn't get rid of by opening the window. The bathroom didn't come close to matching the photos online. The couch was so worn you could see the wood frame coming through the torn upholstery. After 20 minutes, we decided the room wasn't going to work for us and left to find another hotel. The staff was understanding and did give us a partial refund according to the Orbitz. Policy.
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