St. Giles Wembley Penang

Các đánh giá St. Giles Wembley Penang

St. Giles Wembley Penang

183, Jalan Magazine, George Town, Penang, 10200, MalaysiaXem thông tin khách sạn
St. Giles Wembley Penang
St. Giles Wembley PenangSt. Giles Wembley PenangSt. Giles Wembley Penang
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Đánh giá của khách

4.4/5
Rất Tốt
1250 đánh giá
Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.2
Dịch vụ4.3
Vệ sinh4.4
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Tất cả đánh giá(1250)
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Mua sắm thuận tiện(121)
Bữa sáng ngon(114)
Hồ bơi tuyệt vời(30)
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Tầm nhìn ra biển tuyệt vời(17)
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Đánh giá tiêu cực(33)
Tài Khoản Khách
Giường KIng Thương Gia
Lưu trú vào thg 2, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 3, 2024
Khách sạn tuyệt vời. Thật thoải mái và vị trí thật tuyệt vời! Chỉ có vấn đề nhỏ là điều hòa trong phòng tôi không lạnh n*** cả vào ban đêm và đầu vòi sen bị rò rỉ. Bữa sáng tươm tất, đầy đủ và một số món ăn được luân chuyển. Nhưng không có khiếu nại lớn.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Cảm ơn phản hồi tốt của bạn! Chúng tôi rất vui khi biết rằng bạn đã có một kỳ nghỉ tuyệt vời với chúng tôi và thấy khách sạn thoải mái, có vị trí tuyệt vời. Chúng tôi xin lỗi vì những vấn đề nhỏ mà bạn gặp phải với điều hòa không khí và vòi sen và chúng tôi đánh giá cao sự thông cảm của bạn. Nhận xét của bạn sẽ được chia sẻ với nhóm bảo trì của chúng tôi để được quan tâm n*** lập tức. Thật vui khi biết rằng bạn rất thích các món ăn sáng và chúng tôi sẽ lưu ý đề xuất của bạn về việc luân chuyển món ăn. Chúng tôi rất biết ơn sự ủng hộ của bạn và chúng tôi mong được chào đón bạn quay trở lại cho một kỳ nghỉ thú vị khác trong tương lai.
yuyuda
Phòng Superior King
Lưu trú vào thg 12, 2024
Vợ chồng
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 1, 2025
Located in the heart of George Town, the hotel offers a blend of modern luxury and local charm, making it a great base for exploring Penang. Check-in and Service: The check-in process was quick. We able to early check in because the room was ready. Rooms: The highlight for me was the view from my room—overlooking the bustling city. The rooms were quiet, ensuring a good night’s rest. Facilities: The hotel features a beautiful outdoor pool with great views, perfect for relaxing after a day of sightseeing. I also had the chance to visit the fitness center, which was well-equipped. The on-site restaurant offered a variety of both local and international dishes, and I found the breakfast buffet to be particularly impressive. Location: The hotel is located in a prime area, just a short walk from Penang’s vibrant street art scene, and it’s easy to explore nearby cafes, shops, and cultural sites. Whether you’re a first-time visitor or a seasoned traveler to Penang, the location is ideal. Public transport also easy to access since it was near to Komtar Overall: St. Giles Wembley Penang offers fantastic value for money with its top-notch service, modern facilities, and central location. Whether you're in town for business or leisure, this hotel is a solid choice for your stay in Penang.
Dịch
6/15
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Người Dùng Ẩn Danh
Phòng Superior King
Lưu trú vào thg 1, 2025
Gia đình
1 đánh giá
3.7/5
Đăng tải vào 27 thg 2, 2025
I think this hotel is very good,The receptionist and the administrator are also very friendly.Except for the night of the 25th, there was a woman at the front desk wearing glasses was very rude.Because my family didn't understand some things and made mistakes.The front desk clerk blamed loudly, and no one knew why she did that.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your kind words about our hotel and staff. We're thrilled to hear that you found the receptionist and administrator friendly and enjoyed your stay overall.We sincerely apologize for the experience you had with the front desk staff member on the night of the 25th. This is certainly not the level of service we aim to provide, and we deeply regret that you had to encounter this. Please rest assured that we take this matter seriously, and we will be addressing it with the team to ensure that all guests are treated with the respect and professionalism they deserve.Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even better experience in the future.
JoLHooi
Phòng Twin Đô Thị
Lưu trú vào thg 1, 2025
Người đi công tác
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 24 thg 2, 2025
Very Strategic location to have many access to a lot of places by walking distances. Easy to get to anywhere as its located in the central of the Penang island, lots of good food and local hawkers can be easily access from the hotel location. have great view of the Komtar tower and the city of light, beautiful and stunning. although its a refurbished building, but it has been very well kept and maintained. Maybe the facility floor of the swimming pool and the bar, might have rooms for improvement. The swimming pool looks very old, despite the taste of infinity pool, doesnt match the 4stars hotel standard, and the bar looks like a local bar with no proper standard. We shall look into the standard of St Giles is other states or country.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your thoughtful and detailed feedback. We’re glad to hear that you enjoyed the strategic location of our hotel, the stunning views, and the convenience of being close to so many places, including great food options.We value your input regarding the pool and bar areas, and we will certainly look into improving these facilities to ensure they meet the high standards expected of a 4-star hotel. Your feedback is important to us, and we’ll take it into consideration as we continue to improve our services.Thank you once again for staying with us, and we hope to welcome you back in the future!
CHEE HOW
Giường KIng Thương Gia
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 9 thg 2, 2025
Overall the hotel very convenient either you drive or walk around. Surrounding easy to get food. I’m extend n extend for 3 times this hotel. Nice view too
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Tài Khoản Khách
Phòng Superior King
Lưu trú vào thg 1, 2025
Khác
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 9 thg 2, 2025
Super good view from the room and delicious breakfast. I enjoyed the night, but this round, I rated 3 for cleanliness because there was tomato on the floor and ants inside the room. I support the idea of being eco-friendly, but housekeeping is important, especially after checkout from previous customers.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the beautiful view from your room and the delicious breakfast! However, we sincerely apologize for the cleanliness issues you encountered, particularly with the tomato on the floor and the ants in your room. This is certainly not the standard we strive for, and we will address this with our housekeeping team to ensure better attention to detail moving forward.We greatly appreciate your support of our eco-friendly initiatives, and we fully agree that maintaining high cleanliness standards is essential for all guests. We will make sure that proper cleaning procedures are followed more diligently after each checkout.We hope to have the opportunity to welcome you back and provide a better experience next time. Thank you again for your valuable input!
James366
Phòng Superior King
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
3.7/5
Đăng tải vào 4 thg 2, 2025
Personally feel that its a very good location Convenient and easy access to the foodies surrounding Clean hotel too Clean room But my room was not seaview
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your kind feedback! We’re so glad to hear you enjoyed our convenient location and found the hotel clean and comfortable. It's great that you were able to explore the nearby food options and have an easy time getting around.We apologise that your room didn't have a sea view, as we understand how important that can be. For future visits, you may request a room with a sea view during check-in. However, all special requests are subject to availability. We’ll do our best to accommodate your request if a room with a sea view is available.We look forward to welcoming you back for another stay!
Kevin.Nguyen
Phòng Twin Đô Thị
Lưu trú vào thg 12, 2024
Vợ chồng
11 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 2, 2025
First time staying here but everything was perfect! Smooth check in, nice room & comfy bed..booked a room with Trip.com -Room Service: the food is very presentable & taste good - Location is great - Swimming pool clean Definitely will come back & highly recommend
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
El H
Phòng Superior King
Lưu trú vào thg 12, 2024
Vợ chồng
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 1, 2025
We love the hotel. Spacious room. Warm and friendly staff. Free drinks and popcorn at the lobby. Convenient location. Near to the Georgetown heritage area. Excellent breakfast. Large variety.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Raymond
Phòng Superior King
Lưu trú vào thg 12, 2024
Người đi công tác
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 23 thg 1, 2025
Check in was smooth, high floor non-smoking room automatically arranged as i was returned customer. Greeted enthusiastically by the front staff. Food at breakfast was comprehensive. Car park system best, totally fuzz free. Entertainment partners also easily located within premises, no need to travel elsewhere and risk getting caught for drink driving.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Asrul_Fikri
Phòng Superior King
Lưu trú vào thg 12, 2024
Gia đình
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 1, 2025
We stay for dinner event here. The hotel room was nice and clean. The staff and services was great. I enjoyed the breakfast also.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
EugeneWeeSingapore
Giường KIng Thương Gia
Lưu trú vào thg 10, 2024
Vợ chồng
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 12, 2024
My first time staying here in St. Giles Wembley Penang. The location is great. Rooms are ok. Breakfast is good.
Dịch
6/18
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
ICHITARO
Phòng Twin Đô Thị
Lưu trú vào thg 1, 2025
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 2, 2025
No complaints. Will use again next time I go to Penang. Thank you for a great stay.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
Người Dùng Ẩn Danh
Phòng Superior King
Lưu trú vào thg 12, 2024
Gia đình
4 đánh giá
3.2/5
Đăng tải vào 13 thg 1, 2025
Wife and I started developing rashes after day 1. We don’t think it’s bed bugs but the bed sheets may not have been cleaned thoroughly. Hotel environment was overall okay.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your feedback. We’re sorry to hear about the discomfort you and your wife experienced during your stay. Your health and well-being are very important to us, and we take your concerns seriously. We will review our cleaning procedures with the housekeeping team to ensure the highest standards are being met. We truly appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.
Dr BP
Giường KIng Thương Gia
Lưu trú vào thg 12, 2024
Vợ chồng
34 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 12 thg 1, 2025
The location of this hotel is great....directly opposite a couple of malls, the public transport hub in Komtar, several nearby restaurants. You are around a 10 minute walk to the historical parts of Georgetown, or just jump on one of the buses in Komtar (The CAT bus leaving from stop 9 is free and does a circuit of most of Old Georgetown). Great view (We were on the 20th floor), comfortable bed, bathtub etc. Generally clean. Super friendly staff. The downsides are that the rooms are in major need of refurbishment. Old and tired looking, decades old furniture, walls all scratched and scuffed. 1980s style decor. Still a good deal to stay here, but perhaps don't expect you are getting a 4 star place....maybe in 2015 it was.
Dịch