York Cove Hotel

Hotel is guilty of blatant deviousness . I pre paid the room, when I arrived at the hotel it was closed , locked, you could see chairs upside down on the tables, and no one around. After 20 minutes of knocking on the window I left ; no refund given; they are totally dishonest

We were met by really helpful and friendly staff who throughout our stay could not be faulted both in the hotel and the restaurant. The apartment was spacious with a huge bathroom. There were great views from the balcony over the river. Sadly though there were a few small things that need to be addressed by cleaning staff but I will contact management directly. Positively they are all things that can be easily rectified. The pool which we were looking forward to using was closed for the season which we didn’t know when we booked which was disappointing. After enjoying the restaurant Sunday we were told it was closed on Mondays, unfortunately. The restaurant was fabulous and accommodating of dietary requirements my wife had. I had the duck which was absolutely delicious. Service was great and views were brilliant. Room service was excellent too. We thoroughly enjoyed our stay and felt at home. The staff were fantastic and apartment was lovely aside from the tiny maintenance issues and we would certainly stay again.