The New Castle Hotel

Good hotel. Near to Do Drul Chorten.

I stayed at this location for two nights. I must say, the place is very well located adjacent to the main road in Deorali. The staff was extremely courteous and helpful. The place offers a good dining menu with great options for all sorts of travellers. A special shout out to Mr. Rajan Gurung and Mr. Ravi Rai for their exceptional courtesy. I definitely recommend this place for stay in Gangtok.

Was here on work for just a day but the good reviews on different sites gave us confidence to book Newcastle. Genuinely good service. We reached late but they opened up their restaurant for us to have a meal and our breakfast was ready on the dot of 7 so we could start off early. Clean rooms. Hot water. Good tasty food. Lovely ambience. Really appreciated Raviji's service. Keep it up!

Hotel New Castle score high on all fronts. It's very clean, in a great location, and the staff take hospitality to the next level. Ravi is the most reliable person I've come across in organizing trips. He quickly grasps what exactly the guests are looking for, and finds the most suitable solution rapidly and efficiently. He found us good vehicles , safe drivers at a reasonable cost. To us, Ravi is the face of Gangtok now. In fact, on the first evening, he smilingly assured us he would personally come to fetch us back if we couldn't get a taxi. We did get one :-) I was amazed to find him hand us some beautifully packed muffins and sandwiches ( at 7 am !) as were setting out on a long trip - he said we wouldn't find decent vegetarian options at the end of our journey. His ***tra really is " Athithi Devo Bhavaha" - the Guest is God. Sanju would cheerfully fetch us wonderful piping hot coffee early in the morning, when the restaurant was not even open . Rajen , always smiling and helpful; at the front desk . The hotel is on the main road, about a km to MG Market. Time taken is a better measure than distance as the roads wind up and down a lot in Gangtok. However local share taxis charge Rs 20/ per person to take you there, so the location is still very central and comfortable. Perhaps there could be better hotels - but you would be hard put to find people who would work so hard to make your trip a wonderful memory. I would recommend this whole heartedly.