Motel 6 Texas City, TX - I-45 South

I really enjoyed the stay. Service was good rooms were clean and it was very quiet. The location was in nice spot so overall everything was amazing.

Got scammed, I booked through a third party site and got charged an extra $76 when checking in claiming it will be waived off. I was able to dispute it after 90 days. Then he tried to charge me extra $20 for arriving an hr early and told him I only had $7

This place was needed only for sleeping and showering. The hotel attendant was kind. Hotel appears to be in a remodel? Paint smell. The room heater worked well. The grounds were lit and safe. Water temp and pressure were good. Very quiet. I don’t think I saw another person in the 4 days I was there but 10-15 vehicles were parked outside. The room was strange. TV was mounted on a laminate structure and faced away from the bed. Not impossible but awkward to watch TV. The laminate was peeling/falling off the small dining table and the TV structure. The mini fridge was stored underneath the little dining table. When you sat down you’d kick the back of the fridge. Just odd. All these things weren’t important as I just wanted to sleep and shower. They initially provided two bars of soap and a couple towels & wash cloths. Ok, I’ll work with that. On the 2nd day they cleaned the room, made the bed, etc. Well, they took away our only two little slivers of soap and didn’t replace the dirty towels. Sheesh. I went down and could not find an attendant. My husband and I laughed about drying off with a shared hand towel. Not the end of the world, but worth noting for others. Last Day… It was 7am and husband started loading stuff into the car, etc while I continued to get ready so, he didn’t lock the door manually from the interior. Suddenly a key card clicked and someone is walking in our room! Arrg. Maybe the attendant bringing towels and soap we need days ago? 😊

Hotel was clean. Staff was a bit abrubt & rude. Thete was a musty smell in the air. In building everywhere. It was ok for a quick overnight stay.

Got to the motel at about 4 PM to find that Ms. Patel (the owner) had cancelled my reservation on the 14 of October without letting me know. We stayed there on the 4th of November. When I asked the man there why she would do this, he said he didn't know. I said why don't you call and ask. He did but did not say what she said. He wanted to give me the room for the going rate and I told him I reserved the room in March and wanted the rate that was promised to me. He finally did it. The motel wasn't full so I guess she decided to give it to me for the price that I reserved it for. It is my speculation that this weekend was the Rally of Texas and she thought she could get more for the room than I had been charged. Other than that the stay was fine. The motel was clean and I had a good nights sleep. Don't think I will stay here again. Put a bad taste in my mouth. We stay in Galveston about every three months.

The room smelled like mold the refrigerator didn’t work they brought us a second one it was broke also the plug in the bathroom was broke the maid never came into the room in 7 days we had to get towels from the main desk please do your self a favor and stay away from this hotel

Upon checkin, signs of poor costumer service were in play…two in my party and was given a single key…had to ask for another. Room keys failed to work and front desk clerk was unapologetic nor grateful I chose this place to stay! Room was dirty…bathroom was filth, towels stained and appeared to be unsanitary. No amenities, no coffee at times stated, very limited vending machine choices. Just no.

The check-in started well enough, the ladies at the front desk were friendly and customer oriented. The problem came when the young, incompetent man took over. He gave one of our party a room card to an occupied room. When we went back down he started to argue that the room couldnt be occupied because the computer said they were supposed to be checked out. But when you see personal items strewn around the room, its a bit obvious. (And a bit scary wondering if that ever happened to one of your rooms.) None of the ice machines worked and when told, the young man gave scarcely any indication he heard. We returned later on and found that the room that the computer had said was empty had indeed been emptied by the hotel staff tossing all of the items into the hallway...not in a storage closet, just in the public walkway. At bedtime we discovered that our bed was missing sheets. I went to the front desk and was told that by both the male employees that they were eating and I can come back in 10-15 minutes. I told them my room number and asked if they could be brought up. I was told again to come back so I told them they would bring them to me. The younger male agreed as the older one opened his mouth to argue. Twenty minutes later we received a call to see if we had our sheets, no we didn't. Ten more minutes and the older male brought them up and then made some comment about if I could make a bed. The nerve, the audacity...I said thank you and walked away.

We arrived Thursday night and from desk clerk had a not so friendly attitude, next day no one clean the room and remove the trash, it took 2 days for the room to have some one come in and remove towels, trash was left in the room and I had to go down to the front desk to ask for new set of towels, throughout the week the lobby smell like **** everyday.