Premier Inn Frome

Friendly staff, good breakfast with plenty of choice, poor wifi. Good parking and easily accessible location.

Stayed for a couple of nights. Reception staff very nice. Room standard except it had two single beds instead of a made up couch. Vast improvement. Clean but I little tired. Cleanliness is most important though. Good parking. Used the Beefeater restaurant attached. Not great for breakfast and absolutely dreadful in the evening. Do not use it. Poor food everything sticky. And don’t look at the carpet. I complained about our meal and the girl just ran off. Complained to the manageress on the way out but not worth the bother. Would stay in the hotel again but not use the restaurant.

Room was clean & very comfortable Staff very friendly and professional Breakfast fresh with alot of variety Definitely stay again and recommend to other

Bed comfy, pillows ok. Linen obviously clean but a little ‘stale’ smelling. Only one hand towel for two guests. Air con not working, management had provided a fan and windows were cracked open to try and keep temperature down. Premier Inns need to get this fixed! This hotel is on an industrial estate and having windows open means noise from the surroundings. The associated Beefeater restaurant was welcoming and staff attentive so 4or 5 stars for them.

Given a noisy room near reception so heard everyone traipsing past, despite having a 3-year old with us.

Lovely greeting from the night staff as we arrived so close to midnight. Nice big family room, comfy beds and hot shower, it was very clean thank you Daisy and Ellie after a long drive from Norwich it was just what we needed to start our holiday thank you x

Great room, nice and clean, comy bed and white towels. Biggest let down is the size of the TV, I'm visually impaired, it's like a ruddy postage stamp. I wish they'd make this clear on their booking forms. Forgot to make a note of this last time we stayed here but won't repeat it a third time!

Overall, the room was great. However, it was very warm (never went below 22.5 degrees!. There was a floor fan but it was just blowing the warm air around the room. Also, the bedroom was perfectly clean but the bathroom had some mildew and mould build up around the taps, bath and sink. It was obvious that the bathroom was quite old and not much care had been taken to keep it clean.

Room was standard PI, no concerns regarding cleanliness. The outside of the hotel is not inviting though and does need a lick of paint! Twin room, mattresses were not comfortable, I didn’t check but they certainly didn’t feel like memory foam, more like tired spring! Disappointed that no USB point to charge my phone. No major concerns. I’m not finding the breakfasts particularly appetising these days, all a bit dried out!