Marcus S
12 tháng mười, 2023
Overall a good value for the money. The housekeeping staff was excellent ever day, and very attentive. They noticed that i positioned pillows at the foot of the bed to help my sprained ankle, so they made the bed each day while leaving the pillows there. Two complaints i had: first, asked the front desk for an extra pillow, and they said they didn't have any. I can't imagine a hotel not having a single extra pillow. Second, there was loud music blasting from one of the rooms at 2:30am on Sunday, the day of the chicago marathon. I had to be up early to run the race, so i called the front desk after about 15 minutes of being unable to sleep from the noise. The man at the front desk said he would check on it in 5 min, but the music persisted for the rest of the night. If it weren't for my girlfriend lending me her ear plugs, i wouldn't have been able to sleep.
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