Tài Khoản Khách
4 tháng tư, 2024
One end of the hallway, by the room my mother was staying stank of dog. I am aware it is dog friendly hotel, however it feels that this was not due to this (being dog friendly) but instead the poor quality of cleaning. The floor had a visible layer of hair over it, and as we were leaving we were shocked to see a robotic hoover going round one of the rooms, which i would say is far from sufficient - and would even stretch to say is lazy. I must also add, there was an additional charge for my mother to bring her dog. I would've hoped this charge would have been used for additional cleaning, but it is evident that this is not the case. The bathroom required cleaning in some areas, my mum took to cleaning her own, and was probably cleaner after she left. We paid close to £200 for two nights, and this level of cleanliness is not acceptable for this price. For a hotel stay at this cost we would expect the room to be cleaner than that of a hostel. The only positive i have to say about this room is that the bedding seemed to be clean.
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