The staff was incredibly kind. The first room tv wasnt working and had a strong odor, we were immediately moved to a larger room with no charge.
They also accommodated us a ground level floor due to my husband having back issues which was a huge plus for us (we were originally supposed to have a top floor room). I cant stress enough how friendly and helpful everyone was.
I will say that housekeeping probably should pass a mop, when coming out the pool the floor was wet and we used towels to soak up the water, they were BLACK when we were done.
That was the only issue we noticed, we didnt say anything, i just wiped the floor qith the towel.
All staff, front desk, housekeeping, and maintenance man were kind and helpful. This was a great stay and we will stay here again if we come back.
The location was PERFECT! Shops, dining, beach...eveything you would want/need is super close.
Dịch