Các đánh giá Hotel Roma

Very close to the train station, old town, and many restaurants with a beautiful square and market nearby, this location is ideal for people who want to enjoy their holiday in Florence. Close to all the major attractions and quiet at night with blackout curtains, as well as courteous staff, this hotel over delivered. Their breakfast croissant choice alone was staggering, and they catered to all needs. The room itself was comfortable and the blackout curtains were a nice surprise. This picture doesn’t do the room justice, but I was too busy enjoying it to take more. Thanks again!

Lovely hotel, just around the corner from the main sights and the river. Very welcoming and recently decorated.

衞生：床單每天更換，起碼看起來床乾淨一些。 設施：衞生間的浴室非常小，一個人都轉不開，水龍頭也是壞的。 環境：非常吵，臨街可以聽到樓下人喊叫聲和汽車開回開的聲音。

優點：酒店位置比較好，從火車站出來步行五六分鐘可以到達酒店，房間面積可以，不算小，早餐中規中矩。 缺點：設施比較老，淋浴房下水不暢，馬桶反味，隔音很差，馬路上過車、樓上挪椅子、走廊有人全部都有聲音，晚上睡眠會不太好。 入住時問前台minibar怎麼收費，因為沒有價格表，告知除了水以外都收費，喝了兩瓶飲料到退房時卻告知所有飲品都不收費。

早餐單調、而且還有提供前一天剩下的蛋糕（因為很硬）。地點離火車站有距離，有行李箱很不方便，因為很多石頭磚的路。

OK 很好的

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This place was TERRIBLE - Dogs barking all night and staff refused to call police. Front desk staff was super rude with Lucci throwing the keys at me instead of handing them over. Do not stay here.

The people at the front desk were sweet and friendly. Room was very clean. Would stay there again.

Pros: Centrally located. Good maid service. Morning staff was very helpfull. Cons: Very warm room. Informed front desk. We were told to open the windows because the AC was closed. Unfortunately, it was noisy and a swarm of mosquitos entered and stung us continously. Pillows were very unconfortably thin and hard. We asked for more pillows but were told to use the ones in the closet, which were also very bad.

I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper.

Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area.

Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area.

I believe some of the one star reviews are from a mismatched expectation and experience, due largely to the hotel advertising rooms that don’t match all of their offerings. Hopefully the hotel clarifies their room differences so guests will not be disappointed by the rooms, as personally I wouldn’t have paid the premium price here to stay in a classic room. I’ll try to share all my facts so that if you book you can best prepare for a great stay . Very cordial and polite staff who do their best to accommodate you, but you may be very unhappy if you end up booked in a nonrenovated room and there is no chance to change. It is important to know that the majority of photos (hardwood floors, white comforters, walk in showers) are of their newly renovated “modern” rooms, but you may land in a “classic” room instead. I recommend contacting the hotel in advance to confirm room assignment if this matters to you. The classic rooms are not renovated- tubs, carpet, yellow covers. We were initially checked into a “classic” and the ac did not work well to control the humidity. when I realized at 1130 pm there was NO blanket, the gentleman manning the front desk empathized with me but could not (would not?) leave his post to get a blanket. Between the damp, the cold, and the carpet, we woke up with runny noses and allergies. I look for hotels with hard floors for this reason. In the morning the staff was quick to move us into a modern room. These have the hardwood floors, thin down coverl