Aanari Hotel & Spa

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Aanari Hotel & Spa

MU, Royal Road, Flic en Flac, Riviere Noire, MauritiusXem thông tin khách sạn
Aanari Hotel & Spa
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Đánh giá của khách

8/10
Rất Tốt
63 đánh giá
Đánh giá đã xác thực
Vị trí8.0
Trang thiết bị7.9
Dịch vụ8.0
Vệ sinh8.0
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Tất cả đánh giá(63)
Đánh giá tích cực(43)
Đánh giá có ảnh/video(10)
Đánh giá tiêu cực(2)
Tài Khoản Khách
Phòng Đơn Hạng Sang
Lưu trú vào thg 1, 2024
Một mình
7 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 23 thg 2, 2024
Great place really good value as your right next to the beach. Was really happy with my visit and the staff are really kind and friendly and ready/available to help at any time. Rajiv the manager was always around and available for anything.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind review! We are delighted to hear that you had a wonderful stay and found great value in our beachfront location. It’s fantastic to know that our team, especially Rajiv, contributed to making your visit enjoyable with their attentiveness and friendliness.We truly appreciate your feedback and look forward to welcoming you again for another pleasant stay.Best regards,
Tài Khoản Khách
Lưu trú vào thg 6, 2022
Một mình
57 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 31 thg 7, 2022
Great location and friendly staff.....all in all very good
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful review! We are pleased to hear that you enjoyed our great location and the friendliness of our staff. Your kind words motivate us to continue providing excellent service.We look forward to welcoming you again for another enjoyable stay.Best regards,
Ольга Александровна П.
Phòng Deluxe
Lưu trú vào thg 2, 2025
Gia đình
5 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 26 thg 3, 2025
Отель полностью соответствует описанию и фотографиям. Идеальная локация. Рядом обменники и супермаркет, пляж через дорогу. Персонал очень вежливый, помогали решить все проблемы. Завтраки и ужины разнообразные и вкусные. Очень понравилась рыба и ее подача. В баре дороговаты напитки. Но эта проблема решалась рядом расположенным супермаркетом.
Dịch
Phản Hồi Từ Khách Sạn: Dear Olga,Thank you for your wonderful review! We are delighted to hear that you had a perfect stay with us and that the hotel met your expectations in terms of location, amenities, and service. It’s great to know that our team was able to assist you and that you enjoyed our varied and delicious meals, especially the fish.We appreciate your feedback regarding the bar prices and understand that guests may explore alternatives nearby. Your insights are valuable to us, and we will take them into account for future improvements.We hope to welcome you again for another enjoyable stay!Best regards,The Management
Solange Carrasco
Lưu trú vào thg 3, 2024
Một mình
8 đánh giá
5.5/10
Đăng tải vào 7 thg 4, 2024
En el restaurante había cucarachas, así como en las zonas de tránsito hacia las habitaciones. La ducha estaba rota. No había toalla para la cara, solo cuerpo. Barato pero muy malo
Dịch
Phản Hồi Từ Khách Sạn: Dear Solange Carrasco,Thank you for sharing your feedback. We sincerely regret any inconvenience you encountered during your stay. As we are located on a tropical island, our restaurant is set in an idyllic garden environment, and we conduct weekly pest control to minimize any discomfort. We always encourage our guests to report any issues during their stay so our team can promptly address them and enhance their experience.We appreciate your comments and will use them to improve our services. We hope to have the opportunity to welcome you again for a better experience.Best regards,
OnAir35672773912
Lưu trú vào thg 12, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 3 thg 1, 2025
My kids and I spent 10 unforgettable days at the Aanari Hotel with a beach view and it was, without a doubt, the most memorable holiday we've ever had. The hotel's perfect location, combined with exceptional customer service from every staff member — from the cleaning team to reception and the restaurant staff — made our stay truly special. Themed dinners added a unique charm to our experience, with Christmas Eve being particularly heartwarming. Even though we were far from South Africa, we felt so much love and warmth, making it all the more worthwhile. I want to extend a heartfelt thank you to Kaveer, who ensured my room was immaculate every day and that I had everything I needed. Mandal, your attentiveness during breakfast and dinner did not go unnoticed — thank you for always taking care of us. And Nish, your dedication to going above and beyond for all guests was truly inspiring. Staying for an extended period allowed me to witness the tremendous effort you and your fantastic team put into organizing the dinner events and creating memorable experiences for your guests. The live band and nostalgic music were the perfect touches that made leaving the island so difficult. Thank you for a truly magical holiday. We can’t wait to return!
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Verona Naidoo, Thank you so much for sharing your wonderful experience at Aanari Hotel & Spa! We are thrilled to hear that your 10-day stay with your family was such a memorable and magical holiday. We are delighted that you enjoyed our beach view, themed dinners, and the special charm of our Christmas Eve celebration. It brings us great joy to know that even though you were far from home, you felt the warmth and love that we strive to provide to all our guests. A special thank you for recognizing the exceptional efforts of our team members — Kaveer for maintaining your room impeccably, Mandal for his attentiveness during meals, and Nish for his dedication in going above and beyond for our guests. We will be sure to share your kind words with them, as it will mean so much to them. We are also glad you appreciated the live band, nostalgic music, and all the efforts that went into making your stay extra special. Creating unforgettable experiences for our guests is what we aim for, and we are so happy we achieved that during your stay. We cannot wait to welcome you and your family back to Aanari Hotel & Spa for another magical holiday. Warm regards, The Aanari Hotel & Spa Team
invulnerable m
Lưu trú vào thg 10, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 16 thg 11, 2024
Ive been to this hotel 2 years ago for a week end inJuly 2022. And this year i made it with my husband and nephews. It was a rgreat joy to be part of this family again. The food was great, the service was great, great thanks to miss Khushi and miss Ayesha. Special thanks to the front desk and to kitchen team. Hope to have another stay in the future. Warm thanks to all of you From M.k.Invulnerable
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear M.K., Thank you so much for taking the time to share your wonderful review with us. It’s truly heartwarming to hear that you chose to return to Aanari Hotel & Spa and that your experience was as memorable as before. We’re delighted that you enjoyed the food, service, and the hospitality of our team. Miss Khushi and Miss Ayesha, along with our front desk and kitchen teams, will be thrilled to know they made such a positive impression on your stay. It was an absolute pleasure having you and your family with us, and we look forward to welcoming you back again in the future for another unforgettable stay. Warm regards, The Aanari Hotel & Spa Team
FineThings1299
Lưu trú vào thg 10, 2024
Một mình
10.0/10
Nổi Bật
Đăng tải vào 21 thg 11, 2024
A warm welcome with a smile and enthusiasm at Reception/Lobby. Warm hospitable staff and very helpful. Room clean and smelling fresh. Enjoyed dinner and breakfast (good waiters). Walking distance to the beautiful sandy beach within metres of the hotel. Spa treatment was the best. Got a Bamboo message, which felt as if it was my first time getting a professional massage. Big up to Vedna (you exude tranquility and all the right energy around you). See you next time I am in Flic en Flac
Dịch
Phản Hồi Từ Khách Sạn: Dear Nozi, Thank you for your heartwarming review! We are delighted to hear about your amazing experience at Aanari Hotel & Spa. It’s wonderful to know that you felt welcomed by our enthusiastic team and enjoyed the cleanliness of your room, as well as the delicious meals prepared by our kitchen staff. We're especially thrilled to hear how much you enjoyed your Bamboo massage. Vedna truly is a gem, and your kind words will surely make her day! We can't wait to welcome you back on your next visit to Flic en Flac. Until then, we wish you all the best! Warm regards, The Aanari Hotel & Spa Team
Isabelle A
Lưu trú vào thg 3, 2025
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 10 thg 4, 2025
Would like to thank the Team of Aanari for their special dedication through my regards making me felt special on my birthday. The Team make it so special with their warm welcome, kindness and good work. You are a Great Team and keep it up with all your future clients.
Dịch
Phản Hồi Từ Khách Sạn: Dear Isabelle, Greetings from all of us at Aanari Hotel & Spa! Thank you so much for your kind words and for taking the time to share your wonderful feedback. We are truly delighted to hear that we were able to make your birthday celebration a memorable one. It was our pleasure to make your stay special, and your appreciation means a lot to the entire team. Your encouragement is a great motivation for us to continue delivering heartfelt hospitality to all our guests. We look forward to welcoming you again soon for more beautiful moments. With our warmest regards, The Aanari Hotel & Spa Team
AR3020
Lưu trú vào thg 3, 2025
Vợ chồng
10.0/10
Nổi Bật
Đăng tải vào 1 thg 4, 2025
One of the best hotel I have visit so far, Mr Hans was very professional by making our booking. The reception team welcome you with a beautiful smile. The room we have was the 203, its was very clean and fresh. The Restaurant team was very welcoming also the lady at the Bar almost every night, with wonderful cocktail. Miss Kathy also was always here taking care of us. Will come back again and Many thanks Mr Hans.
Dịch
Phản Hồi Từ Khách Sạn: Dear Reservations A, Thank you for your glowing review! We are truly delighted to hear that your experience at our hotel was one of the best you’ve had. Mr. Hans and our reception team strive to provide a warm and professional welcome, and we are pleased to know they made your stay even more enjoyable. It’s wonderful that you found your room clean and fresh, and that our restaurant and bar team contributed to a memorable dining experience. Miss Kathy and the entire team will be thrilled to receive your kind appreciation. We sincerely look forward to welcoming you back for another exceptional stay. Thank you once again for your kind words and for choosing us!
Jainita K
Lưu trú vào thg 2, 2025
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 11 thg 3, 2025
I had a wonderful experience at the spa.. Vedna is very welcoming and comfortable to be with. She is one of the most amazing person I have met. I highly recommend Vedna in the future for her great skills and I'll book a session soon with her to experience it again.
Dịch
Phản Hồi Từ Khách Sạn: Chère Jainita, Nous vous remercions chaleureusement d’avoir pris le temps de partager votre expérience au sein de notre spa. Nous sommes enchantés de savoir que vous avez passé un moment des plus agréables et que Vedna a su vous offrir une expérience à la hauteur de vos attentes. Votre recommandation et vos éloges à son égard sont une belle reconnaissance de son professionnalisme et de son savoir-faire. Nous ne manquerons pas de lui transmettre vos gentils mots, qui, sans aucun doute, lui feront grand plaisir. Nous serions ravis de vous accueillir à nouveau très bientôt pour une nouvelle séance de détente et de bien-être. Bien cordialement,
J L
Lưu trú vào thg 7, 2024
Một mình
4.0/10
Đăng tải vào 18 thg 8, 2024
Restaurant and Bar were fantastic. Unfortunately I was let down by the awful room booked last minute and was given room 117 - the bathroom was just disgusting see pics. Broken shower. Mouldly curtain. Old and disgusting cracked bathroom. On Saturday night nightclub music till 4 am. Worst hotel stay ever. Never again!
Dịch
Phản Hồi Từ Khách Sạn: Dear J L, Thank you for taking the time to share your feedback. We are glad to hear that you found our restaurant and bar fantastic. Your positive comments mean a lot to us, and we will certainly share your appreciation with our team. We sincerely apologize for the issues you encountered with room 117. We understand how disappointing it must have been to find the bathroom in such a condition, and we deeply regret that this negatively impacted your stay. We take these concerns seriously, and your comments have been forwarded to our maintenance team for immediate attention. Regarding the nightclub noise, we understand your frustration. However, we would like to note that our front office desk and security team are available 24/7 to assist with any concerns during your stay. Unfortunately, we did not receive any report about this issue during your time with us. We encourage all our guests to inform us of any issues as soon as possible so we can address them promptly and ensure a comfortable stay. We appreciate your feedback as it helps us improve our services and the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that meets your expectations. Best regards, The Aanari Hotel & Spa Team
thereset632
Lưu trú vào thg 1, 2025
Một mình
6.0/10
Đăng tải vào 9 thg 2, 2025
I had a wonderful time in the spa. Both massage and sauna were enjoyable. The manager Vedna has a great personality and very welcoming. I will definitely come again for a visit and do one of the packages. Love the place love the service.
Dịch
Phản Hồi Từ Khách Sạn: Dear Therese, Thank you so much for your kind words! We're delighted to hear that you had a wonderful spa experience and enjoyed both the massage and sauna. Vedna and the team truly appreciate your compliments, and we’re glad you felt welcomed. We look forward to seeing you again for another relaxing visit! ‍♀️✨ Best regards, The Aanari Hotel & Spa Team
Mistry O
Lưu trú vào thg 12, 2024
Vợ chồng
6.0/10
Đăng tải vào 22 thg 1, 2025
My husband and i had a wonderful time with Vedna. The facility was clean and well-maintained, with all the little details taken care of—from soft towels to a comfy waiting area. They also offer a range of treatments, from deep tissue to aromatherapy, so there’s something for everyone.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mistry O, Thank you for taking the time to share your lovely feedback with us. We’re thrilled to hear that you and your husband had such a wonderful experience with Vedna at our spa. We are delighted that you appreciated the cleanliness and attention to detail in our facilities, as well as the comfort of our waiting area. It’s great to know that our variety of treatments provided something for everyone, and we’re so pleased that you enjoyed your time with us. We hope to have the pleasure of welcoming you both back for more relaxing moments in the future! Warm regards, The Aanari Hotel & Spa Team
Amanda E
Lưu trú vào thg 12, 2024
Vợ chồng
8.0/10
Rất Tốt
Đăng tải vào 14 thg 1, 2025
Peaceful place for resting,.food not really appreciated but we had enjoyed our massage treatment done by the spa therapist who was very welcoming and very nice....well satisfied with her services provided and its highly recommended...
Dịch
Phản Hồi Từ Khách Sạn: Dear Amanda, Thank you for taking the time to share your feedback about your recent experience with us. We are thrilled to hear that you found our hotel to be a peaceful place for resting and that you thoroughly enjoyed your massage treatment. It's wonderful to know that our spa therapist made such a positive impression with her warm welcome and excellent service. Your kind words and recommendation mean a lot to us, and we will be sure to share your appreciation with her. We regret that the food did not fully meet your expectations. Your feedback is valuable, and we will continue working on enhancing our dining experience to better cater to all our guests' tastes. We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable stay. Warm regards, The Aanari Hotel & Spa Team
nicolasleong
Lưu trú vào thg 5, 2024
Gia đình
10.0/10
Nổi Bật
Đăng tải vào 12 thg 6, 2024
We are a family of 4 from Singapore and stayed at Aanari hotel for 11 days during our June holidays. It was our 3rd time staying there. This time, we stayed in their Family Club Room which was perfect for us due to larger size and its private balcony. Our kids loved it. Next time, please book Room 109:) In terms of amenities nearby, there is a Winners supermarket in the basement of the hotel complex where we bought snacks for the kids. Note that we didnt need to buy bottled water from the supermarket as Aanari has a filtered water dispenser (cold and hot water) at Level 1 near the lift. Hence, we could fill up our water bottles freely everyday. In addition, there is a pharmacy on the first floor (open daily from 9.00am to 8.00pm) which is very convenient for families like us. Of course, the highlight was its location to the beach. The hotel was just across the road from Flic En Flac beach which is one of the best beach in Mauritius. On weekdays (not available on weekends), we can relax on the sunbeds shaded by big beach umbrellas provided the hotel. Food-wise, our room cames with daily breakfast and dinner buffets. On certain nights, there will be live band music, DJ and even Mauritian Sega photos. The Aanari reception and F&B staffs (Avi, Hans, Hansen, Mohan, Mandal, just to mention a few names) spoke English and were very helpful & attentive to our various queries during our stay. Highly recommended for families who are seeking a relaxing holidays with amenities nearby for better convenience. Aanari was truly our home far away from home!
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear Nicolas Leong, Greetings from Aanari Hotel & Spa! Thank you for your delightful review and for choosing us once again for your family holiday. We are thrilled to hear that you had a wonderful stay in our Family Club Room and that your kids loved it. Room 109 will be waiting for you on your next visit! We are pleased that you found our amenities, such as the Winners supermarket and the filtered water dispenser, convenient for your family. Our prime location just across the road from Flic En Flac beach indeed makes for a fantastic holiday experience. It's great to know that you enjoyed our daily breakfast and dinner buffets, along with the live entertainment. We appreciate your kind words about our staff, including Avi, Hans, Hansen, Mohan, and Mandal. They are always ready to assist our guests and ensure a pleasant stay. Thank you for recommending us to other families. We look forward to welcoming you back to your home far away from home soon! Best regards,