Các đánh giá Hongqiao Story Homestay (Phoenix Ancient City Hongqiao Branch)

Very personable service that adds value to our stay. Some outstanding staff who, for example, volunteered to drive us to the Feng Huang station for our departure to the next destination. And a very efficient & caring lady who ran the breakfast shift almost entirely on her own & still has time to be personable..

Absolutely beautiful property and well maintained. Highly recommended for all travelers. Friendly and informative service staff!

Good service from all the employees of the hotel. They were caring, friendly, and warm-hearted. Employees meet us and carry our luggage to the hotel by walking from QiFung Square to the hotel. We were welcome by a cup of hot tea.They offered to give us a ride to the train station for free on the day we checked out and even gave us a bag of gifts of their local snack food and some mineral waters. This hotel has an elevator, which is convenient for wheelchair and it's near HongQiao. The hotel even has a robot to serve us and bring goods to our room. The room lighting curtains aircond can be self voice control by virtual assistant name XiaoDu. Delicious breakfast at the top roof hotel, and there was a roof garden, too. Overall, it's an interesting hotel. My parents and I have a great experience there. Everyone was so nice. It would be better if you could build a slope at the entrance of the lobby, for the convenience of wheelchair and luggage bag trolley to go up.

This hotel's location is super strategist, just few hundred meters to Hongqiao, surrounding by restaurant,shop,photo studio, etc. Took didi from fenghuang gucheng bullet train station , arrived exactly at the front of the hotel. Owner to worker,they all are very kind and super helpful.The girl at the lobby hotel even helped us sent all the photos we took from the front photo studio and sent to our Weixin. We also got room upgrade, souvenir, free capuccino and free drive to fenghuang gucheng station on our way to Zhangjiajie. Really excellence hospitality👍👍👍

We feel welcomed and comfortable during our stay at HongQiao story mingsu. Ms Chen li zhi and other staff are very friendly and offered us beverages to keep us warm during winter. Would be back! Location is great with car access so luggages aren’t a problem. The breakfast is simple and sufficient.

The hotel is clean and well-kept. It’s just a 3–5 minute walk to Hong Qiao, very convenient. Service was excellent. We were once cheated by a taxi driver and left by the roadside—staff member 小龙女 personally came to pick us up and even drove us to the train station after we checked out. 四古娘 was also very helpful and gave great advice. They always tried their best to meet our requests. Breakfast was great—the noodles were one of the best we’ve tasted. On the day we had to leave early, the kitchen team kindly prepared breakfast 30 minutes before the usual time. All the basic amenities we needed were provided. Really appreciated the warmth and care from the team.

Best service from this homestay. Excellent location and very clean. Highly recommended.

All staffs are very friendly. Voice command in the room is the bonus. Staffs at Breakfast was very friendly . Provided lift to the high speed train station & gift to us.Highly recommended place to stay

The staff is extremely kind and available. The room was very clean and comfortable. The hotel is in the perfect position to visit Fenghuang Ancient Town and located in a street full of good restaurants. Breakfast was very good, I suggest make it a little bit more international. We had a very good time.

The room was completely new, big and very comfortable. The place is quite and close to the main area of the town. The breakfast was really good and with a lot of chinese food options. The hotel is also close to the bus station. The only problem was that the staff doesn't speak english and it is difficult to comunicate, so they don't give us so many advices about anything.

酒店很滿意，高鐵過去很方便的，前台會提前打電話聯繫告訴我們怎麼坐車到酒店，車子可以直接到店門口，不用拖着行李箱走石板路，他們居然有電梯上下樓方便，酒店是在古城的中游位置，出去遊玩，特別方便，酒店的工作人員服務特別熱情周到，有求必應，提供小童牙刷，一次性小童拖鞋，讓你想不到的是，我們拍照化了粧回酒店，前台還有卸粧巾，餐廳的阿姨也很給力，早餐帶的小孩子不愛吃水煮雞蛋，跟廚房的阿姨講可以幫煎雞蛋嗎，沒有猶豫直接答應的，一家用心經營的酒店，回程的時候，店長小姐姐看我一個人帶小孩子，還親自開她自己的車送我到高鐵站的，祝你們生意興隆，下次有朋友來，也會強烈推薦你們酒店

民宿很好，幫父母訂的，長者家很滿意，在景區中心位置，有電梯，門口可以停車，房間乾淨衞生，早餐環境很好，上下樓都很方便，酒店的工作人員服務熱情周到，長者家回到家裡給我打電話説一定要給他們一個大大的好評，感謝他們在鳳凰期間的照顧，

酒店是在古城的虹橋旁邊出去遊玩很方便，車子可以直接開到店門口，工作人員會幫我們安排好，停車是免費的，店裡的小姐姐心靈手巧，還給我們送了手工髮夾，現場製作的好有紀念意義，細節體現人文關懷，一家值得推薦的民宿

民宿的理念挺好的，入住的時候感覺很舒服，房間裏不能觀景，但是真的是一家很好的民宿，寬敞的公區，體貼的服務，乾淨的衞生，説是民宿，其實也有酒店那種專業，房間的水是不限量提供的，一樓的咖啡本來是售賣的，也可以免費送的，走的時候店家還給準備了伴手禮，鳳凰的特產薑糖，我們自己也在古城買了薑糖，但是他們家送的這一款薑糖應該是當地的王牌，比我們自己買的好吃，他們家頂樓的小花園很舒服，很舒服，古城逛累了，到樓頂坐一坐吹吹風，彷彿時間都慢了下來