Wyndham Grand Plaza Royale Hot Springs Fenghuang

Hotel is very clean and spacious. Hotel staff are really friendly and informative too, especially Mr Kerr who helped us to arrange transportation to the railway station. They also helped us to book boat tickets within the ancient town! There are many Spa facilities and the personal hotspring within our compound is pretty cool too :) People visiting Feng Huang city should definitely give this place a visit, cheers🥳

The hotel is very good with a nice big clean room. It provides shuttle bus service every hour between 7:30 am to 14:30 pm from hotel to train station. But no pick up service. The staffs are friendly and helpful. The problem is its location. Me and my friend arrived at train station after 6pm. There is no taxi waiting for you. We waited for 30 minutes and finally shared the taxi with another 2 people. After checking in , we had problem to find a taxi to go to the center of ancient town. Although the staff helped us to call the taxi , it took about 45 minutes for the taxi to arrive. If you can have enough time or you have car, I recommend you to stay here. Otherwise, I suggest you to stay in the center of town.

Very nice hotel! The staff were very friendly and helpful. We really enjoyed our stay. The shortcut walk from the hotel to the ancient town was great, hot springs were nice, and the breakfast was delicious.

Counter staff very helpful. Hot spring facilities would be lovely if opening hours could be in the morning instead of 12pm.

No massage services. Hotel occupancy seems low hence most facilities / services are no longer available. Otherwise, rooms are spacious and room service was prompt.

The best hotel in fenghuang city, very clean and luxurious. The service is also top notch during our stay, definitely recommended. The staff are always ready to help

its location was outstanding with many amenities for guests and young children. the hotspring was available in our unit. the staff clean the tub and filled the hotpsring. it was really soothing and relaxing. the room is spacious. bed is comfortable. towels are soft and fresh. breakfast is outstanding. service was attentive. highly recommend.

Great staff, friendly but professional. Especially thanks to those young ladies in Mao's costumes. They provided valuable information about how to make the most out of our time in Fenghuang Ancient Town, including the best time to see the night-time activities, and where to eat. One the the lady walked us to the stairs/walkway so we can walk to the Town. Before she turned back, she advised us to take a taxi to the hotel due to the walkway will to too dark to walk and unsafe. The room is big with an electric kettle but no tea bag or coffee provided. The breakfast buffet had variety with both Chinese and Western foods.

Am very satisfied with the services provided by the hotel. The room is spacious, clean and equipped with everything needed for a comfortable stay.