Awful experience. I didn’t even stay in the end.
I called twice 2 days before my booking to get check in information, had no response. I then had a call Saturday morning at 9.30 (2 hrs before due to leave for London) to say that I had to move properties! I had already booked trains etc from the property to where me and my son where visiting for the day. I was given no new address until I chased the owner 3 times. When I asked if it was in the same area and had parking I was told it should be!
When I finally got details of the property it was further away and no private bathroom! I was yeh told to phone 30mind before arrival so I did, was told he would meet me there to check us in, he didn’t, I waited so missed my bus that I then had to arrange on route because of the last minute changes. I txt the owner and he told me I could go and the key was u see the Matt!
The room was a loft room on the third floor with restricted head bight and to be honest not ideal.
To top it off I then got a call from the owner just before going into my event having a go at me because I hadn’t parked correctly, well if you had of checked me in I would have known how to park!
This made me and my son feel unsafe and unwanted. So rather than enjoying my event I was concerned about our stay. Hence I decided to drive hone late at night instead.
I’m short this ruined my whole day with what is rare time with my son and was a birthday treat!
I would really like my £60 as this was a complete joke!
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