Home2 Suites by Hilton Elko

We stayed here for one night during a road trip and it was a pleasant stay. The room was spacious and clean. There was plenty of room to set up a pack and play for the baby. There was a dishwasher, sink, and large fridge/freezer. We enjoyed the pool and the breakfast had plenty of options. I would stay here again.

Nice property but 2nd time here and the shower hot water is lukewarm. Both times

We have stayed here since the hotel was first opened. I see the housekeeping lacking in certain areas. Our dishwasher front looked like it was cleaned with a oily rag. the lower part was rusty looking or else dirty. The breakfast area seemed to be missing the cook. I mentioned at 8:45 that there were no more warm meals. Said it would take 15 min. to replenish. Oatmeal was totally empty. There was nothing left but a few egg things. that was warm. Disappointing.

We stayed at this Home2 Suites twice on our way to and from vacation. It was clean and comfortable and the staff was friendly and helpful. The breakfast is your basic free breakfast - cereal, fruit, bagels, premade egg dishes - but was sufficient to get us out the door and on the road again.

Stayed for 3 nights for tourism purposes and the eclipse. Very friendly and helpful staff. Breakfast was not much more than bulk material to fill up on after the night though.

Very comfortable and clean suite. Kitchen has dishes, sink, microwave, and a dishwasher. There is a pull out table. An improvement would be to add two folding chairs for the dining table. The couch and bed were comfortable. Great black out blinds.

The gal at the desk was very friendly and helpful! Made a wonderful recommendation for dinner which I absolutely loved! The room was very comfortable and the location was convenient, as well!

Let me preface this by saying my wife & I are professional travel bloggers. We live in hotels full time and are very familiar with ones that are well run, and ones that aren't. 2 weeks prior, we booked the one bedroom suite. When we arrived, the woman at the front desk assigned us to a junior suite. We explained to her that we had booked, and already paid for, the larger one bedroom suite. Her reply was that all the rooms were suites, so it didn't matter. I explained to her that we stay at Home2 Suites all the time and know the difference between a one bedroom suite and a junior suite. I showed her my reservation, which plainly showed that we had booked a one bedroom suite. She argued with us, telling us we were wrong. She was the rudest front desk person we have ever encountered. We gave up and talked to the manager the next day. The manager confirmed that we had booked a one bedroom suite and were put in the wrong, smaller room. She also said that there was nothing she could do about it. We paid the higher price for the biggest room but were put in the smallest, cheapest room so additionally, we were ripped off. Taking a close look at the property, we could see many other problems - stained carpets in the halls, dirty walls, trash in the parking lot and ice machines that didn't work. This Home2 Suites clearly does not match up to the quality of other's in the chain. We've stayed at approximately 60 Home2 Suites across the country. This one is by far the worst.

It took 15 minutes for the front desk to find my reservation. Not happy with ******* system.