Prina
9 tháng mười hai, 2023
The staff was fantastic!! However i had issues with my room right away. I stayed in a one of the new renovated rooms but the lock didn't work properly. The sheets were a bit rough and had a stain on it. I didn't compain about it. By my last night stay i had more issues. It rook over 5 mins for hot water in the shower, my air stop working properly and i was locked in my room. I have heard of being locked out of a hotel room but not in one. This could have turned bad if there was an emergency. The gentleman who helped me get out was great but it was concerning. The master key didnt even work to open the door. He had to jam the key, wiggle it, and put his entire weight on the door for me to get out. It appears the maybe rushing the renovation a bit.
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