Home2 Suites by Hilton Eau Claire South

The bathrooms in the rooms are large but offer no privacy if you are traveling with others or young children. Also I was charged for a pet fee when we did not have a pet and my stay was on December 30. I just noticed the charge in my credit card statement. The final bill i received at check out says it was reversed but it was not reversed. My check out time it wrong. I checked out before 11 am. The girl at the desk waved for me to leave the key on the desk which i did. My check out time in my bill was 1240 pm. Ive called about this charge and am not getting the call backs I'm supposed to get. I'm still waiting for this to be fixed. Poor customer service.

Overall it was great! Pool area did have a foul smell. Also, our room only had a half of box of tissues.

Nice, welcoming, clean establishment. Only stayed 1 night on a stop over for our road trip and left at 3am. The gentleman at the front desk was nice enough to hand us some breakfast items to go since we wouldn’t make it to their complementary breakfast that starts at 6am.

2 incidents turned me off to the place In the evening my 40 year old wife who looks 40, took the teen kids to the exercise room to workout. A female staff member very surprisingly came in. Then she started questioning my wife about her age. saying if we had the kids in there they had to have someone with that that was 18. Nothing about my wife appearance would suggest that she is a teen. During breakfast the bus boy came out and yelled at me in open public for setting a bowl with milk and cereal in the wash tub. Apparently it supposed to be dumped into the trash can and not set in the plastic tub. Never in my years, would I considerate it common sense to dump a bowl of fluids in the trash can. When choosing a place, family friendliness is the number 1 factor we look for. All the ads for the pace make it look so. But the incompetent staff does not leave you feeling welcome.

I couldn't even check in. because they don't reserve people who live nearby. it's ridiculous.

This may be the finest motel that I have ever stayed in. I liked the breakfast, the spacious room, comfortable bed and sheets, nice towels, friendly staff, large TV, cleanliness --- everything! Maybe I didn't go for the sliding bathroom door, but everything else was first class. I will try to stay at Home 2 Suites whenever I travel and will recommend to others,

This was our second time staying at this particular site. We had high expectations for a great stay! THis time we brought our pet for the first time at a hotel. The staff was great. The only thing we aren't hip on is the breakfast; we just odn't care for it compared to others. Also, the coffee is awful. Even the one in the room is not good.

Stayed 2 nights, place was very nice. Staff was very friendly. My children & I enjoyed our time. If there was any complaint, it would be that the swimming pool could have been a little warmer. But other than that, great place to stay.

Quick check in, clean room. This has become our first choice when coming to Eau Claire to visit our son.