AmericInn by Wyndham Eau Claire

Close by Customer's office and right next to the Groom Transport that can get to Minneapolis easily

I liked the sound proof room very much...but each time an employee back entrance door was closed, I felt and heard an enormous 'boom' in my 2nd story room. In the Supreme King suite, you can feel the aftershock. There was various hairs leftover in the room's cracked and old jetted tub with old yellowed and cracking dials. The bathroom light flickered on and off and and some other lights in the room were just plain broken. The lobby was very clean and welcoming, with gentle piano music playing at all times. The staff were kind, capable and quick at check in and check out. After check in, they directed me to an upstairs room with only access being stairs. First room at the top of the stairs is "Ron's Room", I know this because a handwritten paper sign stating this is taped to the door. Lol The issues weren't deal breakers to me and I still enjoyed my stay. I appreciate the experience, but finding the humor in it was essential.

Hot tub was not working (told by staff for last year). Staff was rude. Bed hard/uncomfortable. Hotel was run down. Nothing close by for dining other than fast food.

Had an amazing staff. Was a great experience, and felt comfortable. Hotel was under a little bit of construction so there was some parts of the room that weren’t completely new such as a trim falling off the wall, otherwise it was great

The staff was friendly and room was really big however the door to the bedroom was broken and although they told us at check in, i didn't expect it to be so broken that it would not stay closed. We paid extra for the room with separate bedroom for privacy bc we had our two kids with us too. The broken door meant we could not stay up to watch tv while they slept, we could not keep our light on while they slept. It ended up being so inconvenient. But we were in town for a funeral so figured no point in canceling with just one night left. I think they should not have listed that room is available bc it really needed repair. Or offered discount when check in at least. I paid an upgrade and didn't get it. Also breakfast was a disappointment. I've stayed at anericinn before but they barely had a breakfast. For the price they charge i expected at least a decent break fast. Waffles cereal and packaged donuts is hardly a breakfast. I could have stayed at the newer hotel for better breakfast. I only booked this one for bigger room and location but will not again. They need to lower their price for what you get. The staff though was very friendly.

Check in was a long process. The gal working said she'd only been working for 2 months. She took her time and started telling me about her personal life and her brother. All I wanted to do was get to my room. She was on her personal cell phone talking to her Mom. Then she told me that she didnt know if my room was clean because it wasnt checked off. Check in was a hassle. A bit disappointed about pool. Its not very well lighted. The key/kiosk doesn't work to get into pool doors. The hot tub was out of order. The pool area looked a bit dingy, wet, and slippery. The ice machine is out of order. Our room had duct tape over a damaged door. A bit tacky. Overall we felt safe, it was quiet, and clean. I felt the price and rates are a bit high.

When we showed up at the property they informed us that we werent allowed to stay there. They werent allowing locals because they have been having some issues with partying. I feel we should have been informed of that before booking instead of having a 30 minute conversation to convince them to let the pregnant woman to stay. (No partying for this girl) Thankfully we were able to put a different address down and were allowed to stay but it was not a good experience.

I like the convenience of knowing that when I arrive I can rest and not worry about finding a place.

Very clean hotel and room. Very pleasant frot desk clerk.