Hilton Southampton-Utilita Bowl

Các đánh giá Hilton Southampton-Utilita Bowl

Hilton Southampton-Utilita Bowl

Botley Rd, Eastleigh District, SO30 3XH, United KingdomXem thông tin khách sạn
Hilton Southampton-Utilita Bowl
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

4.1/5
Rất Tốt
122 đánh giá
Đánh giá đã xác thực
Vị trí4.0
Trang thiết bị4.0
Dịch vụ4.0
Vệ sinh4.3
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Tất cả đánh giá(122)
Đánh giá tích cực(23)
Đánh giá có ảnh/video(7)
Nhân viên thân thiện(4)
Đánh giá tiêu cực(2)
Jeenma
Phòng Queen
Lưu trú vào thg 8, 2024
Người đi công tác
16 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 9, 2024
This time we have the view overlooking the Utilita Bowl and it was fantastic.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your perfect feedback! 🌟 We’re delighted to hear that you had such a fantastic experience, especially with the view overlooking the Utilita Bowl. It’s wonderful to know that our surroundings, amenities, cleanliness, and service all met your expectations. Your kind words inspire us to continue providing the best for our guests. We look forward to welcoming you back soon! 😊 Hilton Southampton - Utilita Bowl Team
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 1, 2025
Vợ chồng
1 đánh giá
1.0/5
Đăng tải vào 2 thg 2, 2025
DearHilton Southampton - Utilita Bowlu I recently booked a stay at your hotel through Trip [or relevant agency], trusting the information provided in your advertisements. However, my experience was far from what was promised. 1. Your advertisement stated that the swimming pool and sauna were free to use. However, upon arrival, I was told that I could not access these facilities because I had not booked directly with you. This was misleading and unfair. 2. I paid $107 for a one-night stay in a four-star hotel, yet my room did not have a small fridge. Only after multiple requests did the staff provide one. I feel that I was misled by false advertising, and my experience was not up to the expected standards. Given these issues, I request either a partial refund or a discount on my next booking as compensation. I have been a frequent customer of Trip [or relevant agency] and have booked multiple trips through your platform, but this experience has made me reconsider my trust in your services. I hope for a prompt response and a fair resolution. Best regards, Babak motlagh
Dịch
Phản Hồi Từ Khách Sạn: Good afternoon Mr. Motlagh,Thank you for taking the time to feedback to us about your recent stay at the hotel, we sincerely apologise that your stay did not meet your expectations.We strive to provide clear and accurate information about our amenities, and we regret any confusion regarding the access to our swimming pool and sauna. We will review our advertisement details with our booking partners to ensure transparency for future guests.In regards to the in-room fridge, while not all of our rooms are equipped with one by default, we are always happy to accommodate such requests whenever possible. I do however apologise for the delay in getting this to you and I will be sure to pick this up with our team.Please do reach out to myself when you are next thinking of staying with us so I can personally ensure you have a problem free stay and so we can make it right for you for your recent experience.Best regards,MaisieRooms Division Manager
Tài Khoản Khách
Phòng King
Lưu trú vào thg 7, 2023
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 9, 2023
Everything was perfect and we really enjoyed our stay. I enjoyed the fitness suite as well, variety of work out equipments. I will definitely recommend and will return there again 😀😀
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
MAYCAT
Phòng Deluxe Giường Queen Size với Tầm nhìn
Lưu trú vào thg 6, 2023
Gia đình
24 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 7, 2023
The room is clean and have enough space for three of us. We can see the Ageas Bowl just in front of our window. The shower is strong enough to eliminate the fatigue. Recommend.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Tài Khoản Khách
Phòng Deluxe Giường Queen Size với Tầm nhìn
Lưu trú vào thg 7, 2024
Gia đình
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 8, 2024
CS very kind and take care for my kids
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your perfect feedback! 🌟 We’re thrilled to hear that you had such a wonderful experience. It’s especially heartwarming to know that our customer service team was kind and took great care of your kids. Your kind words motivate us to keep delivering the best for our guests. We look forward to welcoming you and your family back soon! 😊 Hilton Southampton - Utilita Bowl Tea
Tài Khoản Khách
Phòng King
Lưu trú vào thg 11, 2024
Người đi công tác
125 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 12, 2024
Good hotel and location
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your perfect feedback! 🌟 We’re thrilled to hear that you had such a wonderful experience. It’s fantastic to know that our surroundings, amenities, cleanliness, and service all met your expectations. Your kind words motivate us to keep delivering the best for our guests. We look forward to welcoming you back soon! 😊 Hilton Southampton - Utilita Bowl Team
Limunga
Phòng King
Lưu trú vào thg 9, 2024
Người đi công tác
12 đánh giá
3.2/5
Đăng tải vào 27 thg 10, 2024
Down on location
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your feedback with us. We appreciate your honesty and are glad to hear that you were satisfied with the cleanliness of our facilities. However, we regret that the surroundings, amenities, and service did not fully meet your expectations.Your comments are invaluable to us as they help us identify areas for improvement. We will work diligently to enhance our surroundings and amenities, and to provide better service in the future. We hope to have the opportunity to welcome you back and provide a more enjoyable experience next time. Hilton Southampton - Utilita Bowl Team
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 8, 2022
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 9, 2022
Excellent service & room especially the view of lake! Good location, easy to go anyway & accessible to daily needs. Love to return again!
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Tài Khoản Khách
Phòng King
Lưu trú vào thg 5, 2022
Gia đình
54 đánh giá
3.2/5
Đăng tải vào 11 thg 7, 2022
we left some stuff in the room and only realized after checking out. we received very poor and delayed response from the hotel. not satisfactory.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we do apologise that the service you received did not meet your expectations and do hope this does not put you off staying with us again.
Tài Khoản Khách
Phòng giường king deluxe với tầm nhìn sân bóng và ban công
Lưu trú vào thg 5, 2022
Vợ chồng
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 6, 2022
good view and clean hotel, quite impressed with the service
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Người Dùng Ẩn Danh
Phòng King
Lưu trú vào thg 3, 2024
Người đi công tác
261 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 16 thg 5, 2024
應該是當地最好的酒店之一。因為新建，設施都比較新。早餐以英國的標準來説還是比較豐富的。位置雖然不是市中心，但停車也方便。以當地標準而言確實不錯。以世界標準而言那就是馬馬虎虎。服務人員態度參差不齊，有很熱情的，也有很冷漠的。
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 1, 2024
Gia đình
3 đánh giá
3.2/5
Đăng tải vào 24 thg 3, 2024
房間很寬敞，很乾凈。設施有點老！早餐還行！
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Shenxianqingganxuanwodexiaowang
Phòng King
Lưu trú vào thg 10, 2022
Một mình
12 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 22 thg 11, 2022
戴森的吹風忘拿了
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Người Dùng Ẩn Danh
Phòng Deluxe 2 giường đơn nhìn ra sân và có ban công
Lưu trú vào thg 8, 2023
Một mình
35 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 6 thg 11, 2023
衞生條件不錯，外圍 環境不錯，離市中心較遠，適合自帶車的朋友
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!
Tài Khoản Khách
Phòng Queen
Lưu trú vào thg 7, 2024
Gia đình
4 đánh giá
3.5/5
Đăng tải vào 21 thg 8, 2024
酒店設施還好
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your feedback with us, we hope we are able to welcome you back to the hotel again soon!