Hilton Durban

Các đánh giá Hilton Durban

Hilton Durban

12-14 Walnut Road, Durban, KwaZulu-Natal, 4001, South AfricaXem thông tin khách sạn
Hilton Durban
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Đánh giá của khách

4.1/5
Rất Tốt
18 đánh giá
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Tất cả đánh giá(18)
Đánh giá tích cực(9)
Đánh giá có ảnh/video(3)
Nhân viên thân thiện(5)
Đánh giá tiêu cực(2)
Tài Khoản Khách
Phòng King
Lưu trú vào thg 1, 2025
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 2, 2025
Been open again for a few months after a 3-year pause due to horrible Covid policies by the govt. The hotel is still in good shape and has a soft-toned elegance. The location isn't the best for walking - Durban is a dangerous city and the hotel is not right on the beach. Service was top notch and the restaurant is on the expensive side, but not shocking. Room is lovely, elegant but not extravagant.
Dịch
Sinethemba Brightness P
Phòng King
Lưu trú vào thg 1, 2025
Một mình
10 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 8 thg 2, 2025
Smooth check in Delicious breakfast Clean rooms
Dịch
Sovata
Phòng King
Lưu trú vào thg 1, 2025
Vợ chồng
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 2, 2025
Luxury experience, professional staff at both reception and restaurant with great hospitality. Great variety of choice and nutritious food at breakfast. Spacious and clean rooms with comfortable bed and great amenities. We had a great stay. Thank you!
Dịch
Dorrian
Phòng King
Lưu trú vào thg 12, 2024
Một mình
14 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 14 thg 1, 2025
Great service, just not found of the location . The hotel is Linley although the outside restaurant wasn’t available due to renovations
Dịch
Youyoupanpan
Phòng hai giường
Lưu trú vào thg 1, 2025
Người đi công tác
4 đánh giá
3.7/5
Đăng tải vào 13 thg 2, 2025
服務和環境都還不錯,就是屋裡麪的設施有些舊了,但也是相對而言,總得來説入住感受還是不錯的
Dịch
6/8
Elena
Phòng King
Lưu trú vào thg 12, 2024
Người đi công tác
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 2, 2025
Отличный завтрак, отличная шведская линия , сервис хороший, номер и вид из номера отличный. Отель для бизнеса , проведения конференций, больших мероприятий отличный. Предполагает большой масштаб.
Dịch
Quanzuoyeshizhangliang
Phòng King
Lưu trú vào thg 10, 2024
Người đi công tác
5 đánh giá
1.0/5
Đăng tải vào 30 thg 11, 2024
明知道我付錢了,仍舊堅持要我付兩晚酒店按金,並不退款,告訴我可以在餐廳消費掉。
Dịch
Антон 777
Lưu trú vào thg 11, 2024
Vợ chồng
10 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 17 thg 12, 2024
Вполне!! 😀😀😀
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 20 thg 1, 2025
We had been looking forward to visiting newly reopened Hilton Durban, for some time and finally did so two weeks ago. Although only 100 of the 324 rooms are currently in use, as part of a phased reopening of the entire hotel, the warm welcoming atmosphere and personalised service exceeded our expectations! The hotel is ideally located in the heart of Durban, bordering on the Durban International Convention Centre, incredibly well positioned opposite the Durban Exhibition Centre and not too far from the Durban Beach Front. The rooms are beautifully designed with modern amenities, including comfortable beds, an HDTV, and complimentary WiFi1. Their executive suites are top notch and we also received complimentary access to the Business Lounge, with complimentary drinks and snacks, and top class service from Siphiwe. The staff at the Hilton Durban were exceptionally receptive and attentive. Mluleki was kind and happy to go over and beyond to guarantee us a memorable stay. But then again, the Hilton is well regarded for its outstanding service. The hotel's amenities, such as the outdoor swimming pool and fitness centre proved to be a great attraction for young and old, especially the pool and outdoor chilling area which is a popular spot for unwinding after a busy day of exploring the city.
Dịch
Clivecheddar
Lưu trú vào thg 11, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 2 thg 12, 2024
The rooms were fabulous. Top quality no question. No scratches, chips, dents, no tired furniture. All near as a new pin. Nice amenities in the bathroom. Well appointed gymnasium. However the swimming pool was too cold. I do a lot of swimming and I would suggest that it was about 18°. I come from a colder climate so that can still work for me but for most people, unless they are from northern Europe, they will be disappointed. The reason is obvious. It gets very little sun. This is a design fault with replacement of the pool. And presumably to save costs, the pool is not heated. As a result I was the only one there. We had room service and this is where we got a surprise. There was no alcohol in the hotel . None. I thought I was in the Middle East. Some issue with licenses. The food was a pleasant surprise though. Also, the parking was inexpensive and as always in SA the staff are very helpful and friendly. By the way, their ultra fast Wi-Fi on their executive floor was a good example of hyperbole. It was not fast at all.
Dịch
Phản Hồi Từ Khách Sạn: Dear Clive, Thank you so much for sharing your detailed feedback from your stay at Hilton Durban. We're delighted to hear that you were impressed with the quality of the rooms and amenities! It's also great to know that the bathroom facilities and gym met your expectations. I completely understand your thoughts on the pool temperature, and I truly appreciate your perspective. I'll be sure to pass along your feedback about heating options, as we continually strive to improve the comfort of our guests. My apologies for the surprise regarding the alcohol situation — please rest assured we are actively working towards resolving this. We're glad to hear that the food was a pleasant surprise, though! Thank you once again for taking the time to share your experience. We look forward to welcoming you back soon for an even better stay. Warm regards, Marketing Executive Hilton Durban
brianl637
Lưu trú vào thg 10, 2024
Vợ chồng
1.0/5
Đăng tải vào 18 thg 11, 2024
A terrible property and terrible staff. The security guard provides you the key on an envelop, you don’t need to provide any information. When you arrive in your rooms it’s terrible smelly and shockingly poor. No water, no diamond status benefits provided dirty toilet and used linen. I called front desk to complain about not recognised as a diamond member told if should leave that was shortly before midnight I told him that’s “bull????” an altercation took place and had to leave the hotel before midnight Emails and messages content general manager and Hilton remain unanswered and not even acknowledged. It’s terrible avoid at any cost
Dịch
Phản Hồi Từ Khách Sạn: Dear Brian Thank you for this feedback and this is definitely not the way Hilton operates. Our guest satisfaction and security are paramount at all stages of the customer journey. I apologize that you feel your status as a Diamond member was not valued, however rest assured that it is and we are truly grateful for the business you give us. I know that immediately following your stay you were contacted by the General Manager as they as well as senior Hilton Leadership are investigating the alleged incident. Looking forward to seeing you in Hilton Durban again soon. Warm Regards, Marketing Executive Hilton Durban