We enjoyed our stay at Rovira very much. The staff was wonderful and they were very accommodating to us after our plans for the day fell through due to an illness. Basically, we needed a place to stay until 7:00 pm and their rules are they will charge 200 pesos an hour from noon to 4:00 for a late check out which I found to be very fair. Anything after 4:00 and the full room rate would be charged. After explaining my situation, the manager agrees to charge me the corporate rate for the day which was much cheaper than the regular price. They even went so far to charge me this reduced rate for the previous night when we stayed there. I thought their customer service was outstanding and we will stay there again if/when we return to Dumaguete.
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