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Tài Khoản Khách
Villa Suite Duplex Monthly Phòng Tắm Riêng
Lưu trú vào thg 8, 2025
Cặp đôi
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 6 thg 9, 2025
Hotel was fine and large. For the price the service was incredibly lacking from the hotel staff. The restaurant staff was very rude and wasn’t adequate for a five star hotel.
We took pictures with the included package and they were very professional and patient. They deserve all the praise to be the best part of the stay. 乐川旅拍 five stars. 吴桐桐 service was great.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,感謝您選擇下榻成都青城宋品酒店並抽出時間分享您的詳細反饋。我們非常欣慰得知您對酒店的硬件設施和旅拍同事的專業服務感到滿意,您的讚揚我們一定會傳達給旅拍團隊,這將對他們是極大的鼓勵。同時,對於您在餐廳經歷的服務不周以及員工態度未能達到標準的情況,我們深感歉意,您的反饋對我們至關重要,我們已第一時間與餐飲部管理層溝通,並將進行徹查與強化培訓,以確保所有員工都能秉持一貫級服務水準。期待您再次回到這個充滿温情與詩意的“家”,我們將以最誠摯的熱情恭候您的歸來。祝您生活愉快,幸福常伴! 成都青城宋品酒店 敬上
leemichy
Villa Suite Duplex Monthly Phòng Tắm Riêng
Lưu trú vào thg 1, 2025
Cặp đôi
7 đánh giá
10/10
Nổi Bật
Đăng tải vào 17 thg 2, 2025
One of my favourite hotel in sichuan. Spacious, clean and beautiful space.
Ordered room service for dinner, the food taste just average & it’s on the pricey side. Other than that everything else is fine.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人,您好!感謝您入住成都青城宋品酒店。我們一直都堅持做到真誠地服務於每一位客人,致力於提供舒適貼心的温暖服務。得到您的認可,我們備感榮幸,同時也期待您再次回“家”,我們隨時迎接您。祝您生活愉快!
NicoleJB
Villa Suite Duplex Jianshan Phòng Tắm Riêng
Lưu trú vào thg 11, 2024
Cặp đôi
7 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 1 thg 1, 2025
I tried out the hotel for its tranquil modern Chinese contemporary concept and architecture. It turns out to be brilliantly wonderful experience. A housekeeper will be assigned to support your daily needs and answer to your asks especially each is a private terrace or double storey villa. You need to be driven in the buggy to reach hotel lobby for breakfast or to hotel front entrance to walk across the road where there’s a big mall. While the mall isn’t fantastic, the hotel location is still ideal to reach Dujiangyan and Qingcheng mountain within 15-20mins. Take didi is trusted as there is no subway. The tram train is available however I think the Didi is highly recommended. Overall was a good experience with attentiveness and great accommodation.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests: Thank you for choosing to stay at Chengdu Qingcheng Song Hotel, I am very happy to bring you a pleasant stay experience at Qingcheng Song Hotel, Song Hotel is a Chinese luxury brand incubated by Yongle Huazhu, find the joy of life in art, and appreciate the beauty of art in life. From the perspective of China's elegant luxury lifestyle hotel, Song Pin Hotel uses the ultimate art of creation, the perfection of luxury, and the service to convey the elegant attitude of life. Thank you again for your trust and recognition, and look forward to your journey home.
Tài Khoản Khách
Villa Khu Vườn Giấu Tre Sửa Phòng Tắm Riêng
Lưu trú vào thg 4, 2024
Cặp đôi
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 24 thg 5, 2024
Our first booked room left much to be desired, dirty windows and unkept lawn with many insects in the courtyard. I asked for a room change and management swiftly not only changed but also upgraded us to a two bedroom villa and were very apologetic. I really did enjoy my stay and would recommend this place to all families and couples.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的客人:您好!非常感謝您入住成都青城宋品酒店,感謝您對酒店認可。翠驛江亭近玉京,夢魂猶是在宋品!我們一直都堅持提供舒適貼心的温暖服務。期待您的下次入住,祝您生活愉快!
Tài Khoản Khách
Villa Suite Duplex Monthly Phòng Tắm Riêng
Lưu trú vào thg 3, 2024
Cặp đôi
6 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 23 thg 4, 2024
This Hotel is located on beautiful grounds, however it is a real shame that they are letting the weeds takeover everywhere. Still very pleasant to walk around the complex with all the trees, flowers, lake, swans & ducks, but it breaks your heart to see the weeds taking over everywhere and there is what once would have been a beautiful Rose Flower path and the roses are still flowering but no maintenance at all and weeks are taller than the rose bushes and all they seem to do is just the grass and forget the rest.
Rooms and facilities were very clean, so I was impressed.
Room layout is excellent and very, very big with a courtyard and external spa, you start to relax as soon as you walk in the door. The only thing that put me and my wife off is the mahjong table in the main room on the first floor.
TV had no movies and no English Chanels at all.
Food in the All Day Dining (Chinese Restaurant) was very nice but limited.
Breakfast was not a very big selection and probably because it is not peak season, however it also was not very good and put us off even trying the Western Food for dinner and went across the road for fast food instead.
Staff were very nice and polite.
We want for my wife's birthday and apart from the impressive building structures, there was no WOW factor for the overall experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you so much for taking the time to share your experience. We apologize for not being able to make you feel the warmth of the hotel's attentive service. Your feedback has been highly valued by the hotel management, your expectations are the direction of our efforts, we will continue to improve and improve, to ensure that every guest to create a warm and comfortable experience environment, so that every guest can feel high-quality, home-like service. Your tolerance and understanding are an encouragement and support for our work, and we sincerely look forward to welcoming you and your family to Chengdu Qingcheng Songpin Hotel again in your spare time. Have a great day!