Tài Khoản Khách
25 tháng tư, 2024
Just got home from Dudley after spending 3 nights at this travelodge. Extremely clean, warm and comfortable with wonderful staff. The reception staff were helpful and seemed genuinely eager to help. We decided to eat dinner in the bar/cafe/ restaurant which had a good selection of food that was very reasonably priced, tasty and was bought to our table hot. 2 courses for £14, hard to find food as good anywhere else. We prepaid for our all you can eat breakfast which included all the usual cooked breakfast items plus toast, bagles, fruit, ceriel, porridge, a selection of hot drinks and juices. Breakfast staff were constantly ensuring the food was not running out, cleaning tables and welcoming guests. Fiona, my namesake was wonderful as was the young lady who was working with her both evenings, running the bar and bringing the food out. They were chatty and showed an interest in what we had planned for our short break, giving us information about how to get to our chosen attractions and suggested places we might like to visit. My only complaint was that our beds were not made, even though we indicated we wanted the housekeeping service for both rooms as we were entitled to as we were staying at least 3 nights. We reported this to reception and were told they would arrange for this to be done. We went out for the evening, returned to find it still hadn't been done. I was annoyed by this as I felt I was fobbed off. I would rather be apologised to and given a reason for lack of bed making the the rooms. I would definitely stay in the hotel again and would strongly urge others too.
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