Lucky Arrow Retreat - Dripping Springs

PRO: Good interior decoration. CONS: Poor management, poor service and communication, unpleasant noise from Air Conditioning. We booked a Lucky Arrow cabin via Trip.com. Shortly after the completion of payment, we received a confirmation email from Trip.com with a receipt attached. "Please show your confirmation number and PIN number to the reception." " Check-in after 16:00." " 2- person breakfast included." We later found out that none of this information was correct. (1) When we arrived at Lucky Arrow Retreat around 7pm, there was no reception to be found and we were trapped outside a closed gate. We tried the PIN number from the email, it turned out to be incorrect. I called Lucky Arrow a total of 8 times and sent a message to an "assistance number" printed on the lock of the gate. No one answered the phone. We were stuck outside the gate for 20 minutes and very frustrated. While we waited, there was no reply back from Lucky Arrow. We almost drove to Austin to find somewhere else to stay. We eventually got a text message back asking our names and gave us the instruction of how to unlock the main gate and our reserved cabin. After we got past the main gate, we found there was literally nobody managing the property. We did not feel safe staying here due to the lack of any assistance from them if there is any emergency going on during our stay. (2) There was no breakfast despite what was advertised. (3) The exit gate remained OPEN when we were leaving after self check-out. It appears that anyone can drive in from that exit gate which gives the guests no privacy and makes the place unsafe. The Lucky Arrow Retreat needs a lot of improvement in communication, as we did not receive any information regarding the check-in procedure and it was difficult to contact any staff during our stay.

Place is awesome. The highlights were the hot tub and fire pits. They even sell smores at the gift shop. My only recommendation is the Arcades should be free. I cant wait to come back in summertime to enjoy the pool. A+ i definitely recommend

A nice option to stay in Dripping Springs. Nice room, pool and property. I would stay there again on a future visit to Dripping Springs.

Great place, quiet, friendly staff, loved the luxury tent room! Definitely coming back to try the breezeway cabins with hot tub! Thanks you Lucky Arrow

Cabin was very beautifully decorated, clean and it was a great quiet getaway. We will be coming back . Also , my husband and I decided to go for a cruise to a close winery maybe like a five minute away drive and we also found a bar and another little location had live music and had drinks available.

Ethan made our stay AMAZING! This is such a hidden gem. We are definitely taking a trip back. Not overly crowded and it is great for families with little kids. This is our new weekend getaway spot.

Great throughly enjoyed our trip!!

Very unique rentals! Quiet and relaxing! Off the beaten path, exactly what we wanted!

Post graduation retreat. This place was perfect. We stayed in breezeway with 4. Very comfortable. Incredible views and wildlife. The pools and amenities were top. The bed was very comfortable. Bathroom very modern. Note….No tv but excellent internet and cell.