Holiday Resort Kačjak

The only advantage of the hotel is its location. Nice view, clear water, close to the houses. There is a lot of potential in the hotel, but unfortunately it all remains untapped. There are few bins in the area, so there is a lot of rubbish (nappies in the bush etc). There is no animation contrary to description, the sports fields are used for parking. We stayed for a week, the room was not cleaned once, towels are supposed to be changed every 3 days, but this did not happen for us either. The double bed was two single beds with a huge hole between them, and the mattress on one of the beds was shorter than the bed frame. There were no mosquito nets on the windows, so we could not open the windows at night, and it was very hot because of this (no air conditioning of course). The lamps were covered with bug carcasses inside, so there was hardly any light. There was only one power socket in the room, and that was at head height near the entrance. There was no fridge in the room either, which was much missed in the summer. No wifi in the room, in fact none in most of the area. Only in one part of the beach, at the reception and in the restaurant. The restaurant is the weakest point of the hotel. The view is very nice, but that is about all that can be said about it. For breakfast it is plastic flavoured cheese and ham, filter coffee, one kind of vegetables and a bowl of donuts that are only refilled every hour, even though they are gone in 5 minutes. Breakfast lasts until 10am, but what runs out after 9am is not refilled. Dinner is the same. The same food every day. Spiny fish, chewy meats, dilute soups. Sweets are pudding every day, and at the beginning of dinner, 10 portions of a more delicious dessert that guests take away immediately and the staff does not bring any more. Also, there is ice cream, which is delicious, but the waiter tells you to put it in a small instead of a muh because "a mug can hold too much". The food is hardly ever refilled. If they run out of a salad (also the same every day), they don't refill it, they just take the bowl away and pull the bowl next to it in the middle so there is no hole. The waiters are inexperienced, slow, no smiles, always feel you are in the way, almost push you over. They push a small cart around the restaurant with a bowl to collect the leftovers. This bowl is in front of the customers' eyes all the time, they don't take it to the back, it's a real appetite killer. The plates are dirty, the floor is full of food waste, if there is a spillage they put cardboard down to soak it up and don't clean it up. The restaurant has a terrace, which is always full, but they don't set the table, only the inside. Clean cutlery is constantly missing, nowhere to be found.