Mercure Doncaster Centre Danum Hotel

Nice hotel , great location however the communication between staff was poor and I was informed I could have late check out however when arriving I was informed I could not have late check out. Noisy if your on the street side as bars open till late however the hotel supply you with ear plugs which doesn’t make a different. Cleaners were cleaning other rooms above me early in the monring which disrupted me even more. Nice hotel but many problems

Very good night spending with my girlfriend! Had a good time

Can't fault it, Staff great as always. Lucy was on reception at check-in along with another staff member whose name I didn't catch. Because of traffic on the A1, we arrived later than planned, and we couldn't be bothered to go out. So, we decided to just chill in our room for the night. Later in the evening, we meet Jamie and Lewis the Night staff. Having read the reviews, we were slightly anxious about the noise issue but barely heard anything all night. The room was large and clean, and the bathroom was also spotless. Down side the Zip and link bed started pulling apart in the night but easily sorted. We didn't eat in the hotel, so we can't comment on that side. Check out was painless. Hannah and Claire were pleasant and friendly. Even the parking warden, as I loaded our luggage into the car in the loading bay at the front of the hotel, was polite. I'm sure we'll return at some point.

Very pleasantly ‘chic’ appointed reception. Staff were very attentive and pleasant with a family feeling. Rooms were comfortable and clean. Very large room. Slept well. Bathroom clean and modern. Overall I’d say for a 3* offering this place at least hit the mark. Impressed overall.

I was dubious about this hotel due to some of the reviews on here. I was pleasantly surprised when we arrived. The staff were really friendly, our room was spotless and the beds were really comfy. The only downside for me was the noise. Whilst I wasn't expecting peace and quiet on a Saturday night in a city centre, it was noisier than other city centre hotels I have stayed in. Although they do provide earplugs, which we didn't find until the morning. The hotel is really well located, and great value for money. Despite the noise, I would still stay here again.

The staff were excellent, but the room.was substandard and not well maintained neither was it well prepared for guests. Little provisions were missing and the sink wasn't working.

Stayed here on business with 5 colleagues. Best thing are the staff, who are really friendly and helpful. Room was adequate. Luckily I was away from the main road, so my stay was quiet. Other colleagues had to put up with other guests screaming & shouting & loud music. Bed was clean, but not hugely comfortable- too soft. Furniture had seen better days and lighting was ineffective. Only one full mirror in the room and it was in an alcove with no lighting so difficult to do hair/makeup. Bathroom was a huge plus - clearly recently upgraded with nice fittings and good, powerful shower with plenty hot water. Toiletries were fab - neroli & bergamot are my favourite scents and nice soft, white thick towels. Breakfast was very slow service. I asked for poached eggs (not advertised) & they were delicious but brown toast was 50/50 white/brown and barely hot bread. The waitress also kept forgetting our hash browns, which weren’t worth the wait. Full English looked nice. Colleagues said that there was a man, clearly off his face on ***** in the bar the night before as he sat gurning & grinding his teeth which was off putting, but thankfully I opted to head to bed after we’d returned from dinner. Wine was delicious, but not much of an atmosphere. Convenient for the train station and surrounding area & they offer discounted parking in the nearby Frenchgate shopping centre, which is secure. Would I stay again? Possibly, but only if on business again.

The hotel itself isn't terrible. The staff were friendly. I had a standard room, modern bathroom, looked lovely, but shower and bathroom taps leaked every time the room above used their bath/shower. So obviously aesthetics over decent plumbing on the bathrooms!The lock on the bedroom door was questionable at best, it was obvious the door had been forced at some point and broken locks replaced! Didnt fill me with confidence. The Breakfast was OK (dont expect even a choice of how you want your eggs its scrambled or nothing!) but cooked to order, which is a bonus. The worst thing about this hotel is its in a very run down town and some of their residents, who im assuming are living here through emergency housing plans represent this, no respect for anyone else, shouting and screeching in hallways in the early hours. I expect the homeless man who sits on the steps of the next door building outside would have at least been more respectful had he been ever offered a room! I wouldn't return, I'd rather stay 30 miles out of town and commute in than stay anywhere near the centre of Doncaster again! Felt very unsafe both in and out of the hotel. Awful place! Feel sorry for the hotel, think they're fighting a losing battle. Its one of the worst Mercure I've stayed in, it's grimy, stains on curtains,carpets you dont want to put your fet on etc, but the FOH seem to be doing their best, but even when here as a place to sleep when away for business, its not a place you can relax!

Polite staff. Tired hotel. Hole in bathroom door. Hotel room door not frame fitted gaps into hotel hall. Bathroom shelf - glass barely hanging on. Bathtub grouting poor and sealant sloppy. Asked for quiet room - given room near stair access noisy drunks frequented at midnight and room faced onto giant generator.