Tài Khoản Khách
14 tháng năm, 2024
Comfortable clean room, but 1) problems with noisy heating unit, which couldn't be turned off; 2) although there was a good, large fan provided, the room was far too hot and the window didn't open enough for any fresh air to circulate; 3) The bed was comfortable once we found the extra pillows, but there was a big dent on the LHS of the mattress through lots of use 4) the bed was very creaky at times; 5) our key cards kept malfunctioning and had constantly to be replaced - presumably a fault with the door itself? 5) it was disappointing that the restaurant wasn't open until the afternoon we left. Had we known that was the case, we would have booked at one of the other Premier Inn hotels in town. Staff were great, though - particularly Steph who made us very welcome and remembered me from a previous visit. She and her colleagues did their best to make our stay pleasant, and were professional and warm.
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