jacquie
ngày 31 tháng 5 năm 2024
I filled this out right after our stay and didn't get a response. We paid for room with 2 queen beds, were give a room with only 1 bed. They moved us to a room that smelled of chemicals so badly we couldn't breathe. We were then given keys to a room that hand't been cleaned. Finally the 4th room was ok. The woman at the desk handling all these changes was irritated, rude. All this took several hours and so we had to cancel our plans for that evening. We're requesting a refund.
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