Americas Best Value Inn DeRidder

Very unclean. Staff do not understand English and not helpful. Not serving breakfast as advertised.

Charged us twice, worst towels EVER, management never available, no tissues, no daily service.

Hot water did not work, beds were not comfortable, wifi did not work and i got charged extra for the rooms. I really would like a refund back

The check in process started with confusion. The initial desk cleck did not know how to check me in. Gave me paper to complete with license plate and home address. The next cleck was easy and simple. Front door was lock when i arrived at 6pm. Kid of strange!!!

The room had no cups. We had to borrow some from another room. We had no large towels and the small ones we had were horrible. They would not dry you. The light over the sink wouldn’t work properly and even though it was reported, it wasn’t fixed.

They wanted me to pay again ask I already booked it and paid on the website and the owner mother was rude didn’t know what she was doing and had a bad attitude

Bring breakfast, soap and shampoo. Other than that, comfortable and clean

The people running this place were not there at check in had a note on the window to come back at 3 you have to go get your own towels and coffee each day and when you come to check out they don’t want to give you check out papers they hand write you a reciept and the lady is so rude she mumbles curse words at you and then lies and say they gave you a reciept the day before you check out one of my friends had a room there to her room was infested with bed bugs then they swapped her room and the light was catching on fire just glad she woke up then our other friends had a reservation and when they got there they turned them away and said they had canceled their room which they did not I think they did not want them there because of their skin color they were not white cause there was 6 rooms left empty that night never again will I stay at this hotel you could not even use the dressers cause they had old food and candy stuck in the draws never ever again

The lady at front desk was very rude and had a horrible attitude.