Courtyard Denver Cherry Creek

The hotel is not bad for the money. location is normal. I booked a room with a king size bed and a bathtub, but got two regular beds and a small shower.

酒店位置不錯，就是明明付了早餐，卻説我沒付，不過攜程退了價差

很好，住得還可以

East facing rooms are baked by sun, shades arent enoigh to keep it out and keep the room mildly dark.

We arrived to our room to find the floors in acuumws. Trash cans on the bed and the sofa cushions off the sofa. There was a wet coffee puddle on the carpet and the shelf in the shower falling off the wall. When we called the front desk to tell them, they offered no apology and simply said "we'll make a note of it so you don't get charged" at check out, they said the same thing when I reported the issues. They never offered us a new room even though the hotel was nearly empty. No apology. No compensation Disappointing service.

The check in was great. I was checked in quickly and the gentleman was very friendly and helpful. I had a package delivered ahead of my arrival and the process to retrieve it was easy. This hotel was very clean. The lobby was clean and welcoming. The water with fresh fruit is a great addition and they changed the fruits up each day. The pool and gym were both clean. The lobby bar is nice and the server Patty is great. During your stay you should definitely eat at the hotel and have Patty serve you. She is the most welcoming person I have come across in a hotel restaurant. She makes you feel like a valued guest. The room was clean (except the coffee machine) and a perfect size. I specifically asked for a room away from the elevator as I am a light sleeper. This is one of the few hotels that actually got it right. So huge kudos to reservations for getting that right. The one thing that I was not happy with was that they did not have free coffee in the lobby. There is a Starbucks in the lobby but the option for regular free coffee would be nice right next to the flavored water. Especially since the coffee maker in my room was not clean where the water goes.

We appreciated the location and a sense of security. It was located fairly near to the hospital we were visiting. The restaurant offered morning and dinner menus, that although somewhat limited, allowed us to not have to drive in search of meals. Our room was a smaller one, but clean. Annoying heater, but that seems to be standard among hotels in winter.

The bathroom is so tiny, wasn’t a fan and it will be a deal breaker for a return stay. The beds are hard. The true deal breaker for a return is a $12 daily parking charge when they have a huge parking lot that is their lot. Staff was friendly and good shower pressure, nice for a change in a hotel!

Hotel room is clean...service is good. But no toilet paper in the bathroom. I have to call front desk.