Filthy!!! I am truly disappointed in this experience. In our room, our bathroom is missing the doorknob. We cannot close it or have privacy to shower or use the restroom or someone might get stuck in it. We reported it to the front desk staff and was told the repair person would only be on site for 10 more minutes. We were at dinner, so there was no way we could make it back to our room in time since we didn't want anyone coming in with our personal belongings while we were away. I asked if we could change rooms, but was told there were no more available. I was told to call when we returned, only to them be told that there was no way they could get a door knob today. The room is filthy. Mold in the bathroom. Filthy exhaust fan. Odd residue near the television, dirt on the floor near the sink, behind the room door, etc. Stale odor in the room. Dirty carpet. I took photos. On top of that, they had the nerve to charge a $100 deposit for incidentals, that wasn't previously mentioned. Pillows are a joke. Tiny and uncomfortable. We requested a few more, told they would be delivered to the room, they never were. Uncaring once they have your payment.
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