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ngày 12 tháng 8 năm 2024
I do not recommend under any circumstances, I booked a room with a private pool, the pool was broken, full of garbage, bird droppings and black mold at the bottom, not suitable for use at all. The floor in the balcony was broken. There was no cold water in the pipes so it was not possible to flush the toilet or take a shower. Dining room meals were disappointing and gave us diarrhea. The manager on duty I spoke with was impatient and antagonistic, we felt that no one in charge cared enough about the faults we reported because they were not addressed. I received a refund for the pool but was not adequately compensated for the heartache. I could easily find a room without a pool for half the price they charged me in any other hotel in the area. After we left the hotel management offered a fifty percent discount on my next stay with them, a ridiculous offer. I explained to them that I am not going to spend any more of my money with them until they compensate me adequately for this nightmare called vacation.
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