Các đánh giá Four Points By Sheraton Chengdu, Anren
Four Points By Sheraton Chengdu, Anren
No.198 Yingbin Road, Anren Ancient Town 1-4 Building 1-3 Floor, 6 Building 1-2 Floor, Dayi, Sichuan, 611331, ChinaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.7/5
Nổi Bật
1264 đánh giá
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Vị trí4.8
Trang thiết bị4.7
Dịch vụ4.7
Vệ sinh4.8
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Robin
Ancient Town Scenic Double Bed Room With Balcony
Lưu trú vào thg 8, 2024
Người đi công tác
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 1 thg 10, 2024
Nicely located in 5A Anren old town. Good size room and great breakfast.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guests, we are delighted that you have chosen to stay at the Sichuan Anren Four Points by Sheraton Hotel and would like to thank you for your review. Every city has reasons to be missed, every season has scenery that is hard to part with, and every hotel has sweet and warm memories. We hope that the Anren Four Points by Sheraton will be the most warm and unique one in your memories! While traveling, we hope that the fresh garden air, green grass, and gentle sunshine, as well as the tranquil surroundings, will bring you a relaxing and comfortable slow time! We look forward to meeting you again! Best regards!
Davis Lim
Ancient Town Scenic Twin Room With Balcony
Lưu trú vào thg 11, 2023
Gia đình
77 đánh giá
1.0/5
Đăng tải vào 26 thg 12, 2023
Hotel is pretty aged and hooks for hanging bath towels are broken and missing.
Reception Zoe was ill-trained and had charged me rmb $499 when I had already prepaid.
She actually charged my card for the stay even after she saw that my room booking had been prepaid
She promised to process the refund on the next morning when I check out but nothing was accomplished except another promise made by a lady who claimed to be the FO Manager that was on duty that there was no charge that was made to my card but could not provide a confirmation by their correspondent bank.
This is not true as my mobile phone had received a text message from Citibank in Singapore thar indicated that a charge of rmb 499 had been processed.
She later provided a letter to guarantee that she will make sure that the mistake will be rectified.
I am still waiting for my bank to acknowledge receipt of the hotel's initiation to revoke the charges made through their bank.
Let's hope that I do not have to resort to writing to their regional manager to investigate the incompetence of the management at four points Sheraton under the stewardship of their general manager Johny Fan (范兴宇)
Dịch
Phản Hồi Từ Khách Sạn: Dear guests,Thank you for choosing Four Points by Sheraton Chengdu Anren Hotel and for your valuable comments and suggestions. Please be assured that creating a pleasant and welcoming environment for our guests is our first priority, so we take your feelings very seriously. As to whether we can provide you with specific check-in information, we will self-check according to the information you provide, and rectify such problems to prevent similar situations from happening again. We hope you will take the time to get back to the hotel with more details, or you can contact the Marketing Communications Department by calling the hotel switchboard. Let us have the opportunity to follow up the rectification and timely feedback to you. I hope you will give the hotel a chance to serve you again. We look forward to meeting you and your relatives and family again! With best wishes!
Marta Karpinska
Ancient Town Scenic Double Bed Room With Balcony
Lưu trú vào thg 2, 2024
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 3, 2024
Great hotel and a site. Very recommended.
Dịch
Phản Hồi Từ Khách Sạn: 親愛的賓客,非常高興您選擇併入住成都安仁福朋喜來登酒店,同時也感謝您的滿分點評,每個城市總會有讓人惦念的理由,每個季節也都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望安仁福朋會是您回憶裏最温馨最獨特的那個!人在旅途,希望清新的園林空氣、碧綠的草坪、和煦的陽光,靜謐的周邊環境給您帶來悠閑舒適的慢時光!期待您再次與我們相遇!祝好!