Các đánh giá Mercure Hotel Dalian-Friendship Square

ấn tượng

Chỗ ở rất tốt, nhân viên hiếu khách và vị trí dễ tiếp cận

Bẩn thỉu! Dịch vụ kém! Đừng đặt khách sạn này! Chúng tôi đặt một phòng đôi, không hút thuốc. Tuy nhiên, khi nhận phòng, chúng tôi được chỉ định một phòng hút thuốc bất chấp sự phản đối của chúng tôi. Khách sạn giải thích họ không thể kiểm soát khách hút thuốc trong phòng (cả hút thuốc và không hút thuốc). Vệ sinh phòng thật kinh tởm! Đây là kinh nghiệm của chúng tôi. - Sàn tắm bị mốc. - Đồ đạc trong phòng chưa được lau chùi hay lau bụi. - Mặt bàn dính và vệ sinh kém. - Vết cốc và vết lau vẫn còn trên bàn. - Sàn nhà không được sạch sẽ. - Gối và chăn bốc mùi khói thuốc lá. - Cả hai giường đôi đều ướt. - Nhân viên thiếu tập trung và nghịch điện thoại di động. Khách sạn Mercure, bạn nên xấu hổ về bản thân mình! Quản lý tại khách sạn này nên bị sa thải. Lễ tân và dọn phòng cần được đào tạo. BẨN TRỌNG VÀ TUYỆT VỜI! KHÔNG CHỌN KHÁCH SẠN NÀY!

Good hotel near restaurants, lots of food for sale, delicious breakfast and friendly staff, very helpful

Spacious room and attentive staff makes you feel that home! I’ve accidentally left a ring in the room and they contacted me despite it’s an overseas call. Greatly appreciated! 谢谢您的贴心服务🫶🏻

Location is average. 5 mins to the subway station. But food choices around the area are a bit limited. Hotel breakfast variety and settings are good. For hotel facility, the heating (by air conditioner) is insufficient and slow. We have to wear thicker clothing to bed and I overheard guests requesting for more blankets. Staff services was good. They were helpful and polite, and can easily chat with you if they were not busy.

The hotel staff was helpful and friendly. The location was central and was convenient for us. Breakfast was good with plenty of options. The room was clean, but smelled of smoke. The elevators looked as though they were not regularly cleaned.

Nice service and very convenient location. One thing to wonder, why the hotel has an ashtray in Non-smoking room🤨.

Booked another night just to try their breakfast. Nothing fantastic.

Great hotel very spacious room, nice toilet and friendly staff

This hotel is good location, a few walk from Metro. There are lots of resturant, supermarket and street food nearby. Room is clean and good breakfast. Receptionsit can communicate in English and helpful with Taxi booking.

This was a really nice hotel. We had the family room, which was very large, clean, modern and comfortable. It was in a great location downtown. It certainly exceeded our expectations. Furthermore, the manager, Mr. Xiao WANG, and his colleagues were very hospitable and helpful. We will definitely stay at this hotel next time we are in Dalian.

The room has smell. Luckily they allowed us to change to a new room. However, the new room is not so clean, but we were to tried to change again. The location is good. Nothing special in particular.

The hotel is located in the city center within walking distance of food markets and shopping. The hotel is not new, the rooms are quite clean, the staff is friendly and ready to help