Cozy Room Cusco

I stayed at Cozy Room Cusco with my friends and thoroughly enjoyed it. We were always met with smiling faces and great service. The complimentary breakfast was a great start to the day and the sweeping views of the hills from both the room and the terrace (which is open to all) was fantastic! The room was clean and very well serviced. Thanks to the entire team to make our visit to Cusco and Machu Picchu a great one!

Helpful and friendly staff. Free tea and coffee all day. Fair breakfast. BUT on the second day the water went off completely, coming back on at 0600. After this, the water was off and on randomly, usually just when you wanted a shower after a busy day. Of course no water also meant the toilets couldn't be flushed. The staff explained that the water was being rationed by the city, but I don't believe that add it was fine the first couple of days. We were booked in for 4 more nights, but we got refund and left the next day. Sorry Cosy Room, but this is a bad hostel.

Found this place through a Google search. The photos looked good and the location seemed to be pretty near to the city center. The accommodation was in fact cozy as they mention in their name. The customer service was good and the reception is 24 hours. Would definitely recommend this stay.

Check in went smoothly and without any problems. We have checked out after two days because we went to Machu Pichu and could leave our luggage in the hotel, spontaneously we could also book a night more after machu pichu. On the first day we went later for breakfast there was unfortunately not much choice (first come first serve 😜). On our floor you could always get hot tea. Very good shower with lots of power. To the main square you walk a few minutes, but after that everything is very easy to reach on foot. Reception also gave us good tips and their cell phone number and told us that we can write them anytime if something is or we have questions. For example, we were able to book a city tour via Whatsapp at short notice. Nice big room, windows are not so well sealed, came quite a slight draft into the room. On the last day we went to Rainbow Mountain, in the morning at three we could drop off our luggage and received a breakfast to go. when we returned, we were even allowed to take a quick shower (no extra charge), although we have already checked out. in the evening, even a taxi was organized, which first picked up our luggage and then us, because we went to eat in the city before the night bus to Puno. Very friendly staff - we were so grateful for the service

I loved it! I was lucky to saty here, in my trip to Cusco. Everything was perfect. The people of the staff: Raquel, Shrily area perfect hosts. The breakfast is fresh and have many options. And they helped me with everything for my train to Machu Picchu Actually, I love the perfect balance of the energy in this place, the decoration and the kindness, make me feelike home.

There are hot water and water pressure issues. Sometimes, we had a cold shower. We stayed in a room and an apartment. I recommend the apartment. There we had hot water for a shower. It was on the fourth floor, so walking up with adjusting to the altitude was a little hard, but ok. Breakfast was good.