Tài Khoản Khách
23 tháng chín, 2022
Arrived on Day Four of a walking holiday of the West Highland Way. The Hotel is set in a glorious setting with very pleasant scenery. It doesn't look like a budget hotel but as we found out looks can be deceiving. The rooms were OK and adequate. The drinks cup was stuffing with tea and coffee. Such a shame the mug had not been washed! The bar was another poor aspect. Asked for a lager which was as cloudy as a muddy pond. The barman tried to rectify this but to no avail. The bitter was too lively to serve and there was only an extremely poor selection of bottled and canned beers. Whilst we refused to drink the lager it didn't stop the Barman continuing to serve it to the hordes of foreign coach guests. The Buffet was an absolute joke. Firstly, they didn't have a reservation for us and hurriedly set up tables annexed for the main group of tables. Table clothes were dirty and scrumpled. The Buffet was very restrictive and with 4 coaches of foreign guests and other guests trying to eat at the same time, it soon resembled a bun fight. The peppered beef was tough as old boots. there was only two choices of starter and the vegetables looked like there were out of a frozen counter. The pudding options were just the one, Chocolate Gateaux, no cream or option. Breakfast was even worse. As we needed to get walking as soon as possible we got down early, and arrived with the staff, 10 minutes before breakfast was due to be served. There was no hot food, just toast and cereal and as a group we decided to forego breakfast and went to the Green Welly shop to stock up at our own expense. At that time the queues were long and the atmosphere frosty The Hotel experience was extremely poor. It is clearly understaffed, and the morale was very low amongst the few staff that were left. Sadly, this is a hotel that I would use or recommend to anybody
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