Playa de la Fontanilla, s/n, Conil De La Frontera, Andalusia, 11140, SpainXem thông tin khách sạn
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1 đêm
Đánh giá của khách
4.4/5
Rất Tốt
65 đánh giá
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Đánh giá đã xác thực
Vị trí4.4
Trang thiết bị4.4
Dịch vụ4.5
Vệ sinh4.4
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Tất cả đánh giá(65)
Đánh giá tích cực(41)
Đánh giá có ảnh/video(14)
Đánh giá tiêu cực(6)
Dan Aguilar
Feel Free
Lưu trú vào thg 7, 2023
Vợ chồng
1 đánh giá
2.2/5
Đăng tải vào 23 thg 8, 2023
Sinceramente elegimos este hotel por la supuesta cercanía a la playa. Hay una buena distancia y escaleras hasta llegar a la playa. En cuanto al desayuno, único servicio utilizado, no era lo que esperaba, dada la categoría del establecimiento. De hecho, de tres desayunos, en dos de ellos la leche de soja estaba estropeada!!!. Mencionar también que la limpieza me dejó bastante insatisfecho. Teníamos unas sábanas manchadas con lo que parecía sangre... no las cambiaron hasta el segundo día.... Quería otra almohada y la agarré del armario y me cayeron unas enormes pelusas!!! También pongo fotos por aquí...
Lo único que salvó este desencanto, fue la atención del personal, siempre amable y las instalaciones exteriores cuidadas.
Siento esta valoración, pero creo que hay cosas a mejorar, especialmente dada la categoría 4 estrellas.
Dịch
miguel angel Ostos
Phòng Cổ Điển
Lưu trú vào thg 2, 2023
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 3, 2023
Todo estaba bastante bien,
Destacar el personal, no sólo la profesionalidad sino también la amabilidad
Tanto en la cena como en el desayuno la atención fue espectacular
Volveremos sin duda
Dịch
MERINOLYDIA
Phòng Cổ Điển
Lưu trú vào thg 1, 2023
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 28 thg 2, 2023
El hotel es muy confortable y el personal excelente.
El buffet es muy bueno así como las instalaciones.
Justo al lado de la playa.
Ha sido una estancia muy agradable.
Lo recomiendo.
Dịch
TENNO
Phòng Cổ Điển
Lưu trú vào thg 2, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 4, 2023
Muy bien todo. Excepto la puerta que no abría, pero lo solucionaron y estuvieron muy atentos
Dịch
Người Dùng Ẩn Danh
Phòng Cổ Điển
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 5, 2023
El hotel es muy acogedor con unas vistas preciosas y muy buena ubicación
Dịch
Tài Khoản Khách
Phòng Cổ Điển
Lưu trú vào thg 1, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 2, 2023
Excelente todo desde la llegada , limpieza, servicio , restaurante de diez
Dịch
Tài Khoản Khách
Phòng có tầm nhìn ra biển phía trước
Lưu trú vào thg 4, 2022
Du lịch cùng bạn bè
1 đánh giá
1.0/5
Đăng tải vào 16 thg 5, 2022
Muy buen servicio. Buen buffet de destino y cena. Instalaciones amplias y hamacas muy cómodas y numerosas en la piscina, con sombrillas. Muy bien todo. Muy recomendable.
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
A we’ll kept secret. Beautiful natural beach, clean sand which gently slopes into a crystal clear Atlantic. We visited out of season so the beaches were not overcrowded which was super. There were a few beach cafes open which served high quality food at reasonable prices. The nearby town of Conil is quaint and charming and very Spanish.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you very much for choosing us to enjoy a few days of rest and vacation and of course for sharing your experience with us. We are glad that we had such a pleasant stay and that you enjoyed your vacation without worries, partly because of the environment that surrounds us and our beautiful beaches. We would love to continue counting on your trust and welcome you again very soon. A big hug, Antonio Moyano Customer Service Department
Roberto I
Lưu trú vào thg 4, 2024
Gia đình
2.0/5
Đăng tải vào 14 thg 5, 2024
no air con in room and imposible to sleep at night due to high temperatures, and if you leave the window open you get eaten by the mosquitoes, and the room we were given was in an adjacent building with no hotekl feeling it seemed we were in a apt block
Dịch
Phản Hồi Từ Khách Sạn: Dear elcritico17, Thank you so much for choosing Fuerte Conil Resort to spend your vacations in Conil, but also for writing us this commentary. We are glad to see that you liked some of the services we offer. Nevertheless, we are sorry to see that you had that inconvenience with the heat in the room. We would have liked to have known about your incidence so that we could have looked for a solution. Unfortunately, the A/C was not available during the period of your stance. Lastly, about the room, we are sorry that you have that pereception about it, the room you bocked was located in Costa Conil building in our resort. If you did not like your room we would have liked to know it so that we could have offered you an upgrade in case it was possible. If you have any doubt of the room you book, on our website shows all details of the room you are booki ( including where it is located )and the services that offers. And in case you miss this information we re-send you that information on the confirmation e-mail when u book. We hope that you give us a second chance to offer you a better experience. Best regards, Enrique Aguilar, Customer Service Department.
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 22 thg 4, 2024
Lovely stay, good food and wine, great facilities and close to the beach and lovely town. The pools were great and was good to have an indoor option. Good to have lots of choice of secluded places around the pool. We enjoyed table tennis and the gym with the kids. Would definitely recommend.
Dịch
Phản Hồi Từ Khách Sạn: Dear Alastair, We appreciate your sincere words and we are so glad that your stay with us was as you expected. It is very nice to know that you really enjoyed our pools and facilities in general. We hope to welcome you again and make your stay even better. Best wishes, Margarita Balsera Guest Relations Department
Tài Khoản Khách
Lưu trú vào thg 9, 2023
Gia đình
3.0/5
Đăng tải vào 15 thg 10, 2023
The air con is completely inadequate. We could hardly sleep at night!!!. Very uncomfortable indeed. I suspect they are saving money despite being a 4 start hotel. We made this clear to them multiple times, they only provided two small portable heater fans which were inadequate and very very noisy. We were three separate rooms, all of us encountered the same problem and struggled to sleep. I was told off for using the milk machine beside the coffee machine by the breakfast waiter, despite no sign or indication or any hot milk having been served us. I apologised profusely…..
Dịch
Phản Hồi Từ Khách Sạn: Dear Miffy86, my name is Margarita from the Customer Service Department. It is a pleasure to greet you. First of all, thank you for your confidence in us to enjoy your holidays. We would like to thank you for taking a few minutes to read this review. We are sorry to hear about your incident with our air conditioning. Our hotel has a number of eco-friendly measures, including energy saving air-conditioning if the outside temperature is not very high at night. We always have fans available in case our guests are inconvenienced by this situation, to which we again apologise for not being helpful to you. We would appreciate your suggestion and will take note of it for future improvements. We would be delighted to see you again. As a compensation measure, we offer you a free upgrade of room category for your next stay. Please do not hesitate to indicate this the next time you make a reservation with us. We greatly value the opinion of our guests so that we can continue to work on giving you the best experience. Best regards from Conil, Margarita Customer Service Department
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 12 thg 1, 2023
Fab hotel , superb location , views, pools and an amazing breakfast . However rooms were too warm and a/c didn’t work and we were told ‘at this time of year it only heats not cools’. Had to leave patio door open . This was only disappointment. Otherwise excellent and will return
Dịch
Phản Hồi Từ Khách Sạn: Good evening DYK2012, Thank you so much for your review and the time taken to write your comments which they really helps us to improve. Thank you so much for already thinking of coming back again. We will wait for you with open arms. Best regards, Nicolás Ferrante Responsible of customer service department
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 7 thg 7, 2023
Our family of 4 enjoyed our stay in Fuerte Conil. The hotel is actually comprised of two - Fuerte Conil and Fuerte Costa Luz. Residents can use both hotels' facilities, but breakfast is served in the hotel of residence. We stayed in Costa Luz part. First of all, the best impressions: 1) hotel is very clean, 2) it has great gardens, 3) people do not hoard sunbeds, so you could get one when you feel like it, 4) the breakfast is beyond excellent with its fresh fruits and just pressed juices, quality meats and cheeses, superbroad selection of muesli and hot foods (also non gluten food is available), 5) room, balcony and bathroom are spacious, matresses are good, conditioning is effective, 6) hotel staff is polite but not overbearing, 7) water from the tab is drinkable so no need for bottled water. The natural gem of the location is compratively mild climate (temperature did not go over 32), bustling evening life in the town of Conil and of course the superb Playa de Fontanilla beach. It is a very wide (100 m accross) beach with white sand. There are no sharp stones whatsoever. It declines slowly into the ocean, so is is safe for younder kids. The beach is very clean and taken care of. Toilets, showers and feet washing posts are available in regular intervals. There are kiosks and restaurants that are not overpriced next to the beach. Staying on the beach is not pricy - you could rent a sun bed or you could come with your own towels, chairs, refrigirator bags and sun parasoles like locals do. The waves are considerable in size, but the pull into the ocean is not too strong. If you come with a pram or with a wheelchair - no problem, ther ramps available. Within our hotel we have used parking garage, tennis court, ping pong table, gym, jacuzzy, big waterpools and inner waterpool. Garage is small, so drive carefully. It could be reached only if your card is coded with access. It costs 13 euro a day. You don't need to use it, since outside there is enough of parking space. Tennis court is avaiable from 11 to 20 due to Spanish guests' habit to sleep in late. The most shadowy time is 19-20. Ping pong is not too crowded, you give 5 euros as a deposit to make sure you don't mes up rackets. Gym is not too crowdrd with variety of equipment, it is also clean. Waterpools vary in depth. Pool guards are dilgent, but not rude. Now to some things that need to be known. 1) The algorythms offer a double bed and a 90 cm bed for a family of 2 adults and kids under 12. 90 cm bed is too narrow for two kids over 10. Our kids made it work, but it was not easy. 2) The hotel mainly serves Spanish guests. Mostly everyone understands English, but be prepared to get an answer in German or in Spanish. 3. Spanish guests wake up late - you will get a peaceful breakfast if you come before 9.30. Spanish guests also stay up late. 4. Be prepared for blasting music till 24.00 just next to your window. Also some very young kids will run and shout in corridors after 22.00. 5.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your detailed review and to choose our hotel to spend your family's holiday. It is very nice to read that you have really enjoyed the beach, Conil and of course, all services and facilities at the hotel. It is very importat for us that, you will want to come back. We would like to inform you about some details commented. According your room booked, the bed for children is always to share. This information appear in your confirmation details. For your next stayed, our call center would give you more options for families, as family rooms or junios suit rooms. As you checked, here our activities program for adults and childrens, it informs when exactly is the time to go to the gaming room. This is only allow with a member of the staff, not for the guest alone. We are sorry for any incovenience caused. It would be a pleasure to welcome you again, and please, do not hesitate to contact to call center or the hotel for any question for the next time here. Best wishes and see you soon! Ana Vargas Guest relations department
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 1 thg 7, 2023
We stayed here for 4 nights as part of a trip in Southern Spain and would highly recommend this resort. The resort is kind of split into two areas but both are lovely and have different vibes. The rooms are comfortable, clean and must say our bed was huge. Staff were all very good - friendly, warm and helpful. We will return for sure!
Dịch
Phản Hồi Từ Khách Sạn: Dear Maverick, thank you for taking the time to complete a survey regarding your recent stay at our hotel. Your feedback is important to us. We are thrilled to hear that you enjoyed your time with us. We hope to welcome you back soon! Best Regards, Margarita Balsera Customer Service Department
Tài Khoản Khách
Lưu trú vào thg 4, 2023
Khác
3.0/5
Đăng tải vào 10 thg 5, 2023
Background: I booked this hotel for a family trip. 3 adults and a 7 year-old child. I mainly used Tripadvisor and the hotel website for my information. We stayed here from April 26th until May 7th. The good parts: Wonderful location with great views. Amazing buffet dinner and breakfast for a very reasonable price. Drinks/cocktails and snacks were also affordable. Rooms were clean and comfortable. Several activities during the day for adults. Temperature varied between 23 and 33 degrees. Pool beds were soft. A total of 8 pools between the 3 buildings. Great beach and the staff did their best with a smile. The not so good parts: This hotel is completely aimed at Germans so the staff speaks very limited English. The only heated outside pool was closed during this time of year. The 2 inside heated pools were small and not well maintained. The remaining 5 outside pools were like stepping into a freezer, despite the extremely warm weather so they were not usable. The waterfall seen in the pictures is also offline. The Kid's club was only open on Saturday and Sunday and there were no activities for children during the day. The airconditioning was only available a few hours a day despite the heatwave and completely offline during the night. You could leave the balcony door open but only after 23:00 because the live music made it impossible for our child to sleep with the noise. I would not recommend this hotel for people with walking problems. there are large distances to cover with many uneven steps. The beach is also a long way down to reach. Final note: When booking you need to beware that this hotel has 3 buildings with 3 different styles, amenities and levels of comfort. 1 building did not even even have airconditioning. None of this important information is made clear on TripAdvisor since the pictures and features are all mixed.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for taking a few minutes to write us your review. We are glad that you enjoyed our hotel and that you highlight our buffet restaurant and the friendliness of our staff. We regret your perception that our staff does not speak English. Most of our colleagues speak English and German. We would like to inform you that we do not have a heated outdoor pool and that the outdoor pools have the temperature according to the weather, since it is outside. We regret your perception regarding the air conditioning. This works only if the balcony window is closed. We are a hotel aware of caring for the environment and this is one of the measures we carry out to save energy. We are sorry that you have been disturbed by the noise at night. We would have liked to know all your comments during your stay so that we could have clarified many of them and have given us the opportunity to offer you a stay of 10. Likewise, it would be a pleasure for us to welcome you back to our hotel. Best Regards, Margarita Balsera Customer Service Department