Guesthouse Volta 38 - the House of Travelers

The room wasn’t the one booked. We spent something more to have a bigger room but we got a small room that didn’t look at all the one in the pictures. We have reported that to the propriety but no consideration. Shower with no door and, because the bathroom was so small, after a shower the floor was flooded and impossible to use it. Coffee facilities with no capsules. No tv remote in the room. Spider webs on the ceiling and the chain on the main door to close it overnight has been place in the wrong way. Night lamp didn’t work and the room was cold. DEFINITELY NOT A PLACE WHERE TO STAY. The propriety has been advised straight away regarding all the issues and they didn’t care at all. the left the follow day just a bag with some capsules and a small carpet for the shower. Probably they really need to learn what does mean hospitality. After my previous review on ***********, they replied that I am impolite when I’m been kind enough to advise them about the challenges that I was facing during my stay, and they didn’t ask at all how was feeling or asked to change room. Reading other reviews look also that I’m not the only one reporting the same issues. Really unprofessional.